Specialized teams equal better service
Here at AnswerConnect, we like to keep things interesting. But not to the point where we'd leave our Associates out to dry without the proper information.
That's why we've developed an avant-garde team-based strategy to provide the proper industry-specific skills our Associates need in order to do an exceptional job. Our philosophy is that if we can build teams focused on specified industries, we can better serve our clients while simultaneously giving our Associates invaluable skills.
Our new Business Support Associates are initially trained to take general incoming calls. As time progresses and their experience increases, we offer them the opportunity to become more advanced and specialized by receiving more on-the-job training in specific fields.
At this time, our Associates can gain a deeper knowledge of a client or an industry, and learn how to deal with situations that require a field specialist. Building these skills not only helps us as a business, but also enriches our employees.
As a forward-thinking company, we're constantly looking for scalable ways to improve the tried-and-true. We know that as our business grows, this team-based specialization is key in giving our clients the expert attention they need and deserve.
Okay, are you ready? Then send us your resume.