Dallas/Fort Worth
Answering Service and Call Center

24 hour live answering and support by a
team of customer service experts.

Plans & Pricing

Virtual Receptionist: Dallas and Fort Worth

A virtual receptionist service can help your Dallas/Fort Worth business grow with professional customer service around the clock. With AnswerConnect, your business will never be closed, because your customers can always reach your business to order products, book appointments, or just find out more about your company.

Our Dallas and Fort Worth clients are in real estate, hospitality, and public relations. They're bankers, doctors, and lawyers. And of course, many of them are small businesses. No matter what business you're in, our virtual receptionists can help you grow in the Metroplex.


Benefits of virtual receptionists for your Dallas/Fort Worth business

  • Maximize your marketing

    When you spend money on marketing, you want to make sure you get a return on that investment. Having virtual receptionist available to answer every call means you're ready to qualify and capture the leads you generate.

  • Cost-effective

    The Dallas Morning News reported that class A commercial rent in the metro area was at an all-time high of $29.83 per square foot early in 2016. A full-time receptionist takes up space. A virtual receptionist doesn't. Not to mention the Dallas-area receptionist's average salary of $26,210, according to GlassDoor. AnswerConnect plans cost a fraction of that amount.

  • Get excellent customer service

    Our virtual receptionists provide friendly, professional assistance for your customers no matter how they contact you-by phone, email, or a chat window on your website.

  • Concentrate on growth

    Work smarter, not harder. There are certain things only an executive can do for a business. Answering the phone isn't one of them. We keep your current customers happy while you work on growing your business.

  • We help you work anywhere

    We're more than a local virtual receptionist service provider. Our distributed model means we help thousands of businesses,in Dallas/Fort Worth, elsewhere in Texas, and across the country, to work wherever they are.


Why would you want to work with a distributed phone answering service as a Dallas business?

  • Resilience

    If your answering service is local to you, they can get knocked offline by the same tornado, blackout, or other emergency that affects you. Our virtual receptionists are in five states and counting—including many throughout Texas. They don't work at any single location, so no one obstacle can interrupt your service.

  • Scalability

    Our friendly, professional virtual receptionists are in every time zone from coast to coast. If you do business with partners or customers in Houston, Los Angeles, or anywhere in the world, we're ready to take their calls. After hours and weekends? No problem. We're staffed around the clock. And you can scale your plan up and down as needed.

  • Access

    Having virtual receptionist service from AnswerConnect means you won't have to fight traffic just to get to an office to reach your customers. With Client Web Access, you can manage your account online, on your schedule, from anywhere with an Internet connection. Get your messages, adjust your script, pay your bill, and more, all from your computer or smartphone.

  • Se habla Español

    We offer Spanish-English bilingual virtual receptionists for your Spanish-speaking callers. In a diverse state like Texas, being accessible to more people means more business.


Dallas/Fort Worth business resources

A 24/7 virtual receptionist service provider can be an important part of your business owner's toolkit. Whether you're a startup entrepreneur or the CEO of an established business, here are some resources for getting all the information you need to grow in North Texas:

The Dallas Regional Chamber has the tools and resources you need to grow in the Metroplex.

Dallas SCORE offers training and mentoring for small business owners.

Dallas BRAIN, the Business Resource and Information Network, helps you start and grow a business in North Central Texas.

Check out the Dallas/Fort Worth District Office of the U.S. Small Business Association for events, resources, and more.

Dallas Economic Development works on business expansion and retention in the region.


Find out more

Take a quick tour of our services to see if AnswerConnect is the right answering service for your Dallas/Fort Worth business.