New York City Answering
Service and Virtual Receptionist

24 hour live answering and support by a
team of customer service experts.

Plans & Pricing

As America's capital of commerce, New York drives the national economy forward. If you can make it in New York, the song goes, you can make it anywhere.

From the Bronx to the Lower East Side, from Astoria to Coney Island, New York businesses large and small have made it with 24/7 live telephone answering from AnswerConnect.

With AnswerConnect, your business will never be closed, because your customers can always reach you to ask a question, book an appointment, or place an order.

Our New York clients are stockbrokers, doctors, and lawyers. They're plumbers , marketers , and real estate agents . No matter what business you're in, we can help you succeed in New York City.

Benefits of Live Answering Service

  • Great service for your customers

    Friendly, professional assistance for your customers no matter how they contact you-by phone, email, or a chat window on your website .

  • Get the most out of your marketing

    Generating leads through marketing is great. Being ready to qualify and capture those leads is even better.

  • Save on Overhead

    In Manhattan, the average Class A office space cost $79 per square foot in December 2015. A full-time receptionist costs your business money before you even get to the average salary of $31,000 .

  • Focus on the Future

    When your customers are well supported around the clock, you can work smarter, not harder. You do the things to bring in new business for tomorrow, while AnswerConnect keeps your current customers happy today.

A Distributed Model Works Anywhere

Speaking of the Frank Sinatra song, we like to think we know a little something about making it anywhere. That's because we're more than a local live answering service. Our distributed model means we help thousands of businesses, in New York and across the country, to work wherever they are .

Why would you want to work with a distributed live answering service as a New York City business?

  • Dependability

    If your phone answering service is local to you, they can get knocked offline by the same winter storm, power outage, or other emergency that affects you. Our receptionists are in five states and counting. They don't work at any single location, so no one obstacle can interrupt your service.

  • Flexibility

    Our friendly, professional receptionists are in every time zone from coast to coast. If you do business with partners or customers in Los Angeles or anywhere in the world, we're ready to take their calls. After hours and weekends? No problem. We're staffed around the clock with virtual assistants ready to help you grow.

  • Access

    With our proprietary software and Client Web Access, you can manage your account online, on your schedule. Retrieve your messages, adjust your call rules, make a payment, and more.

New York City Business Resources

A 24/7 live answering service provider can be an important part of your business owner's toolkit. Whether you're a startup entrepreneur or the CEO of an established business, here are some resources for getting all the information you need to grow in New York City:

New York City Business Express: Information from city government about permits, regulations, and more. Everything you need to start and run your business in New York City.

10 Things Every Business Owner Should Know from New York City's Consumer Affairs department.

The New York Public Library's. Market research, training events, research guides, and more.

Get Started Today

Take a quick tour of our services to see if AnswerConnect is the right answering service for your New York business.