Portland Answering Service
and Virtual Receptionist

24 hour live answering and support by a
team of customer service experts.

Plans & Pricing

AnswerConnect started in a Portland garage in 2002. Since then, we've grown to serve more than 6,000 clients across the country. We're dedicated to helping entrepreneurs, small businesses, and enterprise companies grow. Even though we operate across the country today, the Rose City will always have a special place in our hearts.

Clients come to us when they need a 24x7 live telephone answering service. Our customer experience associates can help your Portland business connect with customers from down the street or across the country.

With AnswerConnect, your business will never be closed, because your customers can always reach your business to order products, schedule time, or just ask questions.

No matter what business you're in, our virtual assistants can help you grow in Portland. Our clients are in healthcare, law, and financial services. They're in construction, commercial services, and marketing.

We bootstrapped our business in Portland, and we can help you achieve your growth goals as well.


Benefits of Live Answering Service

Marketing Optimization

Don't waste the money you spend on marketing. Our live answering service helps you qualify and capture the leads you generate, making your marketing more effective.

Save Money

In February 2016, the average Portland office space rented for $21.08 per square feet per year, a year-over-year increase of 7.5%. As Portland grows, space will only become more expensive. A virtual receptionist doesn't take up valuable space in your office. And with the median Portland receptionist's salary at $34,189, our affordable answering service plans will save you money.

Top-Notch Customer Service

We pride ourselves in being experts in customer service. Whether your customers contact you by phone, email, or a chat window on your website, our associates will deliver the service they deserve.

Focus on the Future

We help our clients work smarter, not harder. When you no longer have to worry about answering the phone or responding to client chats, you can focus on strategy and your long-term vision for your business.


A Distributed Model Works Anywhere

We're more than a local live answering service provider. Our remote working model means we help thousands of businesses, in Portland, elsewhere in the Pacific Northwest, and across the country, to work from anywhere.

Why would your Portland business want to work with a distributed phone answering service?

Reliable

Many of our receptionists live and work in Portland. But we also have associates in several other states, covering every time zone in the continental U.S. That distributed model helps keep our service more stable than an answering service that operates out of a single call center.

Accessible

Portland's rush hour traffic seems to just keep getting worse. When you have AnswerConnect on your side, you'll never have to fight traffic just to get to your office and access your account. With Client Web Access, you can manage your account online from anywhere with an Internet connection. Receive your messages, pay your bill, and adjust your script from wherever you are.

Flexible

Our virtual receptionists are available to take your calls around the clock. Whether your clients are in Portland, elsewhere in Oregon, or anywhere else around the world, we're ready. We'll cover your company during business hours, after hours and weekends, or all of the above.


Portland Business Resources

Every business needs the right tools to succeed. When you add live answering from AnswerConnect to your toolkit, you have the power of our 24x7 virtual receptionists at your disposal.

Need more information on starting and running a business in the Portland metro area? Here are some resources for getting all the information you need to grow in Portland:

The Portland Business Alliance is greater Portland's chamber of commerce.

Business Oregon, the state's economic development agency, works with businesses across Oregon.

Greater Portland, Inc. is a public-private partnership helping businesses move to, or expand in, the Portland area.

Learn about strategy and financial support from the Portland Development Commission.

The Women's Business Center at Portland-based nonprofit MercyCorps helps entrepreneurs succeed.