Plans & Pricing

Business tips, research, articles & more.

Flexible Work Works

Flex it Psychologists, physiologists, economists, and public health scholars from the National Institutes of Health and Centers for Disease Control and Prevention have released a study on flexible work—giving people...

Terri Phillips
2 min read

Stay Ready with Active Response

In today’s world of ecommerce and mobile technology, opportunity can come any time, from just about anywhere. For small and medium-sized businesses, it can be challenging to keep up. We...

Terri Phillips
2 min read

How We Sound Like We’re Right in Your Office

  Our clients often ask us how our virtual receptionists know what to say when a call comes in. When a call comes in for your business, our system sends...

Terri Phillips
2 min read

Paperless Trail

Every month, we send out about 12,000 notices to our clients. We used to mail paper for these billing reminders and other messages—the equivalent of a five-foot-tall stack, month in...

Terri Phillips
2 min read

Customize Your Account with Online Access

If you’re an AnswerConnect customer, you probably already know that you can sign into our Online Access system to see your messages or pay your bill. Online Access offers more...

Terri Phillips
2 min read

Your New Website: Powered by AnswerConnect

In today’s world, a business without a website is practically invisible. According to a recent survey, 88% of consumers research online even if they eventually buy in person. But not...

Terri Phillips
2 min read

Inside AnswerConnect: Virginia Dickinson

Virginia lives and works in Prineville in central Oregon. “Great customer service is about listening to understand what the caller needs and balancing that with what the client has asked...

Terri Phillips
< 1 min read

Inside AnswerConnect: Laurie Thom

Laurie Thom, who has been with us for nearly five years, is a mentor on one of our dedicated accounts. She says her role is to be “a resource for...

Terri Phillips
< 1 min read