Answering services for businesses are designed to seamlessly join with the company they represent. Remote phone associates answer the phone in a company’s name and follow customized scripts and phrases....
Answering service software has forever changed the face of the call center. Where “inbound call center” once brought to mind a large office building honeycombed with uniform cubicles, virtual call...
By 2050, a Spanish answering service will be less of a commodity and more of an absolute necessity. The Hispanic community is the fastest growing minority group in the country,...
Inbound sales representatives stand at a business’ front lines, informing their customers’ first impressions (and second, and third, and fourth). A business could have all its other external elements working...
2 Men 1 Truck Movers move to answering service to handle after-hours calls. Business growth ensues.
Customer service makes or breaks businesses. Are you providing 24/7 call coverage?
Customer service, star employees, and innovation are integral parts to winning business.