Our Doctor Answering Service Keeps You In Touch

At AnswerConnect, confidentiality and security are extremely important. Our medical answering service representatives are trained professionals, and our answering service is HIPAA compliant. To provide your staff and your patients with seamless medical answering service integration, AnswerConnect's representatives can answer the phone as if they are in your front office directly.

AnswerConnect's doctor answering service is staffed 24 hours a day, 7 days a week, including holidays. We can handle your medical answering service call-overflow during the day and provide backup after-hours, when your staffing levels are reduced. With AnswerConnect serving as your doctor answering service, you can address the needs of patients who wish to contact you outside of normal operating hours for emergencies or to set appointments.

While other services only offer touch-tone entry patient screening, AnswerConnect greets your callers with live, caring agents that can pre-screen your callers far more accurately than a computer. We can screen your potential patients to your specifications. Our state-of-the-art technology means that your screening criteria can be easily followed by our doctor answering service team.

Our technology also sets us apart from other doctor answering service. We employ the latest software and web-integrated services to give you the most options at a reasonable price.

AnswerConnect's Java-enabled virtual office systems, running on both Windows and Linux platforms, use redundant RAID servers to deliver dependable uptime functionality. Our high-tech infrastructure sets us apart from other doctor answering service. We constantly work at improving our systems and take nothing for granted.