The Most Relevant Educational Answering Service Information and Resources.
Relevant educational resources can be hard to come by when you're looking to research a particular industry. That's where AnswerConnect comes in. We've compiled a list the most relevant answering service information and objective resources right here, for you. Take some time to read up on what makes an effective telephone answering service, why 24 hour phone answering services are of value to you, and even how to set up your own answering service.
Educational Resources
If you're interested in talking to a respected academic organization about phone answering services, look no further than Northwestern University's
telephone answering service (TAS). This program offers customizable, live operator services through Northwestern's Information Technology department. They offer live weekday and 24 hour service, fax services, and call patching.
Contact: Northwestern Information Technology | Rebecca Crown Center
633 Clark Street
Evanston, Illinois 60208
E-mail:
Feedback@Northwestern.edu California State University, Fullerton offers some great pointers on
telephone etiquette. The guide hosted on the Cal State Fullerton site is specific to answering calls for the Cal State offices in Fullerton California, but offers many great references for you to leverage within your organization.
Contact: California State University, Fullerton
P.O. Box 34080
Fullerton, CA 92834-9480
Yale University has an internal answering service, for managing student communications at all hours. This
call center answering service is a unique solution which addresses the needs of Yale's faculty and students at all hours. The value of 24 hour answering services is something all business and educational institutions can benefit from.
Contact: Information Technology Services - Yale University
P.O. Box 208276
New Haven, CT 06520
Governmental Resources
The U.S. Department of Labor offers some very valuable insight into the average
answering service operator wages. We are proud to note that our team at AnswerConnect are in the upper 50 percentile for wage, and we offer a very competitive benefit package to all of our employees.
Also, the U.S. Department of Labor provides their own
call center for addressing any questions you might have about employment and training, wage and hour questions, workplace safety, or federal employees' compensation.
Organizational Resources
The ATSI is an international trade association established primarily for entrepreneurs in the
answering service business, but offers potential teleservice clientele great resources for
choosing an answering service among other critical information points to help you, the consumer, make the best decision possible when choosing your answering service provider.
Did you know that starting an answering service is considered one of the easiest home-based businesses for entry level entrepreneurs? Starting a
home-based answering service can be an exciting first step to financial independence. Power Home Biz.com offers smaller and startup companies many resources for home-based business ideas.
