AnswerConnect's event registration contact center employs the latest in online event registration, call-routing software, and Voice Over IP (VOIP) technology to combine a traditional event registration service with all the benefits that the internet can provide. Call monitoring services and voicemail delivery via email mean your event registration can be managed securely and efficiently.

Additionally, if you expect a high call volume, AnswerConnect's systems allow us to closely monitor call flow and track your calls. This provides a scalable architecture to ensure that calls going to your event registration service are given the attention they deserve.

Based on both Linux and Windows platforms, AnswerConnect's Java-enabled event registration call center employs redundant RAID servers to deliver dependable uptime.

AnswerConnect's representatives are trained in the art of customer service. To provide your customers with a seamless integration of our event registration service, AnswerConnect's representatives can answer the phone in your company name, treating your callers as if they were our own customers. It can be as if your customer has reached your in-house event registration service.

AnswerConnect's contact center is staffed 24 hours a day, 7 days a week, including holidays, as well as providing an online online event registration option. We can handle your event registration call overflow during the day and provide backup after-hours, when your staffing levels are reduced.

By letting AnswerConnect handle your event registration services, we can help you address the needs of customers who reside in multiple time zones or who simply wish to contact you outside of normal operating hours.