Glossary
- Call Sales: 800.525.1315
- Live Chat
- Send Email
Glossary Auto Available
Auto Available
Auto available is a feature that automatically puts agents in an available state when they finish a call. If an agent wants to go into after call work, this must be put into that state manually.
AnswerConnect uses auto available to make sure that your calls are handled as quickly as possible. When an operator is finished handling a call, they are immediately available for the next call routed to their station.