Glossary

Glossary Call Forward Dont Answer

Call Forward Don't Answer

Call forward don?t answer can be used as an alternative to regular call forwarding when the line is not answered after a given time frame. The timing, not the number of rings, regulates how long the wait for the forward is. One ring equals 6 seconds. This can be used a s a backup to regular call forwarding in case the customer forgets to forward their phones.

Call forward ? don?t answer is a useful ways for AnswerConnect customers to handle their calls when they may be on the other line or away for lunch. This alleviates a customer from having to remember to forward their phone every time they leave their desk.

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