Glossary
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Noise Canceling Headset
Noise canceling headsets are used to help reduce background noise. Noise canceling headsets provide increased clarity for both the operator and the caller. They help to manage noise levels in call centers as well as enhancing speech accuracy.
AnswerConnect uses noise canceling headsets at our call center. This gives callers the impression that we are actually in their office, acting as their receptionist. The noise canceling headsets filter out the background noise so that your callers do not know they are calling a call center.