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Glossary

Queue Time

Queue time measure how much time on average caller waits for a TSR to answer the phone after entering queue. This is usually measured after announcements.

Queue time is held to a minimum at AnswerConnect, due to our staffing practices. Our staffing models focus on keeping queue times to an absolute minimum, or even nonexistent.

Call AnswerConnect's answering service team today at 1-800-525-1315, or register online for an overview of what we can do for you. AnswerConnect's live telephone answering service solutions will redefine what you expect from your telephone answering service provider.

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