Medical Answering Services

• Health Plans

  AnswerConnect partners with health plans to acquire new members and retain current ones.
• Healthcare Professionals

  We work with doctors, specialists, psychologists, and other health professionals to enhance patient service.
• Hospital

  Helping hospitals reduce operational expenses while maintaining high quality, responsive client care.
• Medical Offices

  Enhance patient service, boost productivity, and reduce costs through our comprehensive contact center services.
• Medical Supplies

  AnswerConnect enables you to enhance customer service, increase order size, and land additional sales.

• Pharmaceuticals

  Our Team Medical offers exceptional acquisition and retention strategies for pharmaceutical companies.
• Appointment Services

  Your patients reach a live person who schedules, cancels, and reschedules appointments - all day, every day.
• Medical Receptionist Services

  Give your callers the professionalism and experience of speaking with a shared medical receptionist.
• Dental Offices

  We please patients, lower administrative expenses, and win new loyal customers for your practice.

Each Associate strives to be the ideal medical receptionist: professional & compassionate.

Most Business Support Associates begin their career in our general customer service group. Before joining this specialized team, Team Medical associates must complete in-depth training on medical terminology (including HIPAA) and demonstrate excellent customer care skills. We also look for applicants with experience in the medical field.

When a patient calls, they want to reach someone who is both compassionate and competent. Our medical answering services team, Team Medical, enhance patient satisfaction and retention through our superb professionalism and empathy.

You decide how we manage your patients. You delineate protocols during the sign-up process that determine how each situation is handled. On-call information, scripts, and rules can be changed as often as you'd like. Health care professionals rely on our helpful U.S.-based Business Support Associates 24 hours per day, 7 days per week, 365 days per year because AnswerConnect's Team Medical is anything but a typical physician answering service.

We understand that keeping an eye on costs is reality, not a luxury.

AnswerConnect offers affordable medical receptionist options that squarely put client care first. As always, AnswerConnect only charges clients for time spent working on their behalf. We offer customized plans (including both shared and dedicating staffing solutions) that will work for you.