Corporate firms operate 24 hours per day in a multi-national, web enabled world - from small online operations to global behemoths we can take the calls. When your head hits the pillow, your clients may still be hard at work on the next big idea or strategizing mergers and acquisitions in another time zone. Corporate counsel and firms who support businesses must be prepared to answer urgent phone calls throughout the day and night. Being available when clients need you boosts your reputation and revenues.
AnswerConnect's Team Legal is polite, professional, discreet, and most importantly focused on legal accounts. We serve firms of all sizes - from solo attorneys and small firms to large law groups and internal corporate legal teams. Corporate attorneys and law firms choose Team Legal because:
It's impractical to pay a full time legal receptionist to cover your phones 24 hours per day, 7 days per week, 365 days per year. We can fill that void. Your current telephone number can be forwarded to us at any time. Since we offer flexible options on a month-to-month basis, it's not required to specify when we should expect calls. Of course, if you offer a special promotion via radio or TV, just let us know ahead of time and we'll work to staff accordingly.
During the account set-up process, we partner with you to write protocols determining what happens each time Team Legal answers. You decide what constitutes an urgent phone call and how we should handle new client requests. Instead of creating voicemail backlog, Team Legal collects as much new client information as you'd like - from basic contact information to detailed questionnaire answers. Team Legal collaborates with you or your assistant to manage appointments - from new requests to changes and cancellations. Protocols can be changed per your request as often as you'd like.
From Shanghai to New York and everywhere in between, clients rest easier knowing you'll be there to advise them when the need arises - no matter what time it is. Team Legal enhances your client's satisfaction and maintains your stellar reputation through responsive, professional call management.Learn more about this service