Live Phone Answering Delivers Real Customer Satisfaction
How many calls do you lose because your lines are busy or you're out of the office on an appointment, a lunch break or after business hours? AnswerConnect's live answering service is always here to answer your calls when you can't, 24 hours a day, 7 days a week, every day of the year. Our live professionals answer your calls in your company's name, take callers' information and transmit the data to you immediately by phone, fax or email (other options also available).
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Put a Stop to Lost Opportunities
When AnswerConnect answers your calls, your customers don't have to wait for one of your representatives to become available. Our live answering service operators answer each call in a timely manner with a cheerful voice and professional attitude. From there, live answering service operators can offer to send callers to voicemail or simply take a message. AnswerConnect also offers order entry and appointment setting to further reduce the amount of lost business.
Many times your callers just have a general question. With AnswerConnect, your customers can get answers anytime from a trained live answering service operator, based on the information you provide. Perhaps the customer already has all the information and just needs to place an order or set up an appointment. AnswerConnect's web-enabled agent workstations can link directly to your existing website to place orders or set appointments.
Advanced Live Answering Service Technology
AnswerConnect's technology gives us the edge. You can forward your phones to us during your off-hours or even sign up for your own toll-free number. We're equipped with fully integrated backup systems, voicemail services, and message delivery systems that allow us to process your sales leads in a variety of different methods. You can have your messages delivered to your e-mail inbox or faxed to your office for timely, efficient delivery.
Serving customers large and small, we are able to use automated call distribution to route callers to operators whose skill level best matches the category of caller your business represents. By doing so we can process orders for large catalog companies, or answer for smaller doctor's offices and service businesses.
The bottom line: Don't continue to miss your customer calls when your lines are busy or when your office is closed. Turn to AnswerConnects live answering services to answer those calls when you can't.
Trust your live answering service needs to AnswerConnect. Call 1-800-525-1315 or try our online demo today.
