The Best in Medical Answering Service Solutions

At AnswerConnect, confidentiality and security are extremely important. Our medical answering service representatives are trained professionals, and our answering service is HIPAA compliant.

To provide your staff and your patients with seamless medical answering serviceintegration, AnswerConnect's representatives can answer the phone as if they are in your front office directly.

AnswerConnect's medical answering service is staffed 24 hours a day, 7 days a week, including holidays. We can handle your medical answering service call-overflow during the day and provide backup after-hours, when your staffing levels are reduced.

With AnswerConnect serving as your medical answering service, you can address the needs of patients who wish to contact you outside of normal operating hours for emergencies or to set appointments.

AnswerConnect's call center uses the latest call-routing software and Voice Over IP (VOIP) technology to integrate medical answering services with all the benefits the internet can provide. Call monitoring and call routing, as well as voicemail delivery via email, mean that your medical answering services can be managed efficiently and securely.

In addition, AnswerConnect's systems allow us to closely monitor call flow and easily track incoming calls. We can create a scalable contact center architecture, so calls going to your medical answering service are given the attention they deserve.

Using Linux and Windows operating systems, AnswerConnect's Java-enabled contact center employs redundant RAID servers to deliver dependable uptime functionality.