AnswerConnect's order taking representatives are highly trained in the art of customer satisfaction. We'll place your customers' orders for you using AnswerConnect's online systems, linked either directly to your company website or to a site designed for your needs. When calls come in to our phone order taking center, information relevant to your business appears directly on our operators' screens to enable accurate sales order taking and provide seamless integration with your operations.

24 hours a day, 7 days a week, including holidays, AnswerConnect's operators provide live call answering and order taking services. Your customers will be able to place orders at any time and from any location across the country. AnswerConnect's flexibility in call distribution and remote sale order taking allows you to capture additional revenue at non-peak times, without paying the extra staffing costs that come with staffing around the clock or even running your own order taking service.

The bottom line: When your customer needs your order taking call center, he or she can get a live order taking service.

AnswerConnect's order taking service employs the latest in call routing software and Voice Over IP (VOIP) technology to integrate a traditional order taking service with all the benefits the internet can provide. When the calls come in to AnswerConnect's live order taking service, your relevant information appears on our operators' screens, assuring accurate sales order taking.

Additionally, for those customers who anticipate a high call volume, our systems allow us to closely monitor call flow and track your order taking. AnswerConnect can provide a scalable architecture to ensure that your calls are given the attention they deserve. State of the art call monitoring and call routing mean your live order taking can be managed securely and efficiently.

Based on both Linux and Windows platforms, AnswerConnect's Java-enabled phone order taking service employs redundant RAID servers to deliver dependable uptime.