Multi Channel Customer Communication Solutions
AnswerConnect's unique brand of customer contact and communication management solutions enable success on an unparalleled scale. Quality, competence and flexibility define our portfolio, and our commitment to excellence provides levels of success that other providers simply cannot achieve.
When businesses get serious about providing top-tier customer service, maximizing profitability and setting a new standard for quality, they call AnswerConnect.
Communication Solutions
24/7 Call Center Services - Full 24-hour support coupled with toll-free nationwide access and exceptional customer service give you the only answer you need for call center management.
Inbound Direct Response - We understand the many choices available when selecting a partner to handle your inbound direct response interactions. At AnswerConnect, our direct response solutions will help you drive sales conversions and communicate to a nationwide audience, while increasing customer service capability and quality.
Telephone Answering Solutions - AnswerConnect's telephone answering services provide high-quality message taking, service dispatching, and live agent communication - handling your customers with professional care 24 hours a day.
HIPAA Compliant Medical Answering - AnswerConnect's confidential and secure new patient screening, 24/7 urgent physician contact, and medical appointment setting solutions set the new standard for reliable, fast-paced Health Care Communication.
Interactive Order Entry Services - Full scale catalog and web-integrated order entry services are at your command when you partner with AnswerConnect for your order entry needs. Our web-enabled Agent desktop environments allow for almost any online action to be integrated into your account-specific processes, enabling industry-leading transaction speeds and customer response capability.
Opinion Research - Our opinion polling services are perfect for your next political or ad campaign.
Event & Conference Registration - Let us register your guests for your next event or conference.
Virtual Office Solutions
Interoffice or External Call Forwarding - Gain the next level of mobility with AnswerConnect's call forwarding solutions.
Virtual Office - Let us act as your assistant or secretary.
Appointment Setting - Web-based appointment setting services.
Voicemail - Voicemail service features voicemail to e-mail delivery in "wav" format.
