Highly trained in the art of customer service, AnswerConnect?s virtual office management representatives can provide your business with a seamless contact center solution.

Following your scripted call-handling instructions, we can answer the phone with your company name and treat your clients as if they were our own. It can be as if your callers have reached your front office directly.

Our virtual office management service is available 24 hours a day, 7 days a week, including holidays. As an extension of your business, AnswerConnect?s virtual assistant service and virtual receptionist support enhance your client interactions and extend your hours of availability.

AnswerConnect employs the latest call-routing software and Voice Over IP (VOIP) technology to give your virtual office management services all the benefits the internet can provide. Our virtual assistant and virtual receptionist systems can use features such as call monitoring, call routing, and voicemail delivery via email to help your virtual office management run efficiently and securely.

When you anticipate a high call volume, our systems allow us to closely monitor call flow and accurately track all of your calls. AnswerConnect can provide a scalable architecture to ensure that calls to your virtual office are given the attention they deserve.

AnswerConnect?s Java-enabled virtual office management systems, running on both Windows and Linux platforms, use redundant RAID servers to deliver dependable uptime functionality.