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Business Tips.

Find the latest advice, tips and solutions from the world of business and tech.

Man on the phone providing assistance to a client.

How to improve call handling skills

It is said that if a person has a positive experience with a brand, they’ll tell one friend, but if they have a bad experience, they’ll tell three. And the first...

Hannah Cleve
Mar 19, 2021 5 min read

What will work look like post-pandemic?

After nearly a year of “lock-down” and with vaccines arriving, companies are starting to consider what a return to the office will look like. Or, in many cases, if it...

Hannah Cleve
Mar 5, 2021 4 min read

Answering the influx of calls during a crisis

With the Texas freeze, thousands of people have been without running water, power, or heat. The influx of calls to plumbers and other contractors is creating issues for small businesses.

Hannah Cleve
Feb 24, 2021 4 min read
A woman with a lot going on inside of her mind.

Can Humans Really Multitask?

Mutitasking, in essence, is... a little different. It's not what we've always believed it to be.

Arpana Sharon
Jan 27, 2021 6 min read

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