Client Spotlight

Our customers are the reason we work every day. Find out how other businesses use AnswerConnect to grow. Call (800) 525-1315.

Client Spotlight: The Glass Guru

Before The Glass Guru, a failed dual-pane window meant one thing: a costly glass replacement. In 2004, their CEO and… Continue Reading →

Client Spotlight: Service Matters to Handyman Matters

Ever have one of those household problems you’re positive you can fix yourself but quickly realize you’re in over your… Continue Reading →

Praise from the Foundation of Human Understanding

We love getting positive feedback from our clients. So we were thrilled to get this email from Steve of the… Continue Reading →

How to Take Advantage of the Coupon Marketing Trend and are very popular these days, and clones are popping up all over to cash in on the… Continue Reading →

Movers Opt for Live Answering After Hours

Shortly after Larry Segrest of Michigan based moving company, Two Men and a Truck, signed up for AnswerConnect’s after hours… Continue Reading →

Answering the Unexpected

I received a call from a client of ours earlier this week and the call went like this: “Thank you… Continue Reading →

Looking Local: Does virtual receptionist location matter?

As an Account Executive in the Sales department of AnswerConnect, I get the opportunity to talk with many business people… Continue Reading →

How The Bukowsky Law Firm covers clients 24/7

The Bukowsky Law Firm in Missouri specializes in criminal and traffic law. In each case, they carefully develop a strategy… Continue Reading →

Customer Service Annoyances To Avoid

Consumer Reports conducted a fascinating survey asking consumers what everyday issues irk them most.  Unsurprisingly, the top two most annoying items… Continue Reading →

Confessing Mistakes Wins Customer Loyalty

No company is perfect.  Although each of us wishes it were so, both people and organizations make mistakes. From corporate… Continue Reading →

4 Lessons from Four Seasons Success

Four Seasons hotel founder Isadore Sharp has written a book entitled “Four Seasons: The Story of a Business Philosophy” on… Continue Reading →