Portland-based AnswerConnect is the industry’s No. 1 answering service provider, according to the latest research by GoodFirms.

AnswerConnect tops the list of high performers who excel in professional and accurate customer communications, according to GoodFirms. The list is curated especially for businesses considering “specialized answering services”.

Quality, reliability and ability drive the evaluation process, the editors note.

AnswerConnect is known for “helping businesses stay ahead of competitors,” GoodFirms writes. The company also provides lead capture services by providing exceptional call handling.

Welcoming the announcement, AnswerConnect CEO Natalie Ruiz said: “Human touch is what makes our business special. Our team members are passionate about what we do and truly care about how we help our clients.”

Natalie continued: “We take pride in caring for our clients’ most precious assets, their customers. Having GoodFirms recognize our passion for helping grow businesses underscores our dedication to client success.”

AnswerConnect has more than 10,000 clients across the United States. Customers receive live answering services, as well as web chat services, from a team of US-based virtual receptionists.

GoodFirms logo_AnswerConnect is the top answering service, according to GoodFirms research.
AnswerConnect has been named the industry’s top answering service,
according to analysts at B2B research company GoodFirms.
GoodFirms provides insights into the top answering service companies. AnswerConnect ranks first on the provider list.