{"id":5802,"date":"2015-07-01T10:11:27","date_gmt":"2015-07-01T10:11:27","guid":{"rendered":"http:\/\/www.answerconnect.com\/blog\/?p=5802"},"modified":"2023-10-27T08:49:15","modified_gmt":"2023-10-27T08:49:15","slug":"announcing-answerconnect-knowledgebase","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/blog\/news\/announcing-answerconnect-knowledgebase\/","title":{"rendered":"Announcing: AnswerConnect KnowledgeBase"},"content":{"rendered":"<p>Wondering about a term or acronym we\u2019ve used? Want to get your live answering account firing on all cylinders? Like to find out answers for yourself, day or night?<\/p>\n<p>If so, the new <a href=\"http:\/\/support.answerconnect.com\/\">AnswerConnect KnowledgeBase<\/a> is for you.<\/p>\n<p>This online resource has answers to all kinds of Frequently Asked Questions about our service. (Of course, as always, we\u2019re available anytime to answer your questions at <a href=\"tel:+18005315828\">(800) 531-5828<\/a> or <a href=\"mailto:clientservices@answerconnect.com\">clientservices@answerconnect.com<\/a>.)<\/p>\n<p>Search for keywords or browse categories like Getting Started (for the basics of setting up and using your new account) or Integrations (for info on how to seamlessly link your AnswerConnect account with other services, such as Zoho or Salesforce).<\/p>\n<p>For those who really like to get hands-on, the KnowledgeBase has a series of posts to walk you through the various features of our Client Web Access system, which lets you make adjustments to your account on your own through a convenient dashboard. Need to change your hours, add a team member, or review past messages? It\u2019s all there at your fingertips.<\/p>\n<p>We\u2019re excited to offer this resource. The <a href=\"http:\/\/support.answerconnect.com\/\">KnowledgeBase<\/a> is just one more way for you to connect with the answers you need. If you don\u2019t find what you\u2019re looking for, we\u2019re always just a phone call or email away.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wondering about a term or acronym we\u2019ve used? Want to get your live answering account firing on all cylinders? Like to find out answers for yourself, day or night? If&#8230;<\/p>\n","protected":false},"author":3,"featured_media":9134,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wl_entities_gutenberg":"","footnotes":""},"categories":[18],"tags":[],"wl_entity_type":[273],"class_list":["post-5802","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","wl_entity_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Announcing: AnswerConnect KnowledgeBase - AnswerConnect Blog<\/title>\n<meta name=\"description\" content=\"The AnswerConnect KnowledgeBase has the answers to your questions about our service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.answerconnect.com\/blog\/news\/announcing-answerconnect-knowledgebase\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Announcing: AnswerConnect KnowledgeBase - 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