{"id":7109,"date":"2016-10-11T08:33:50","date_gmt":"2016-10-11T08:33:50","guid":{"rendered":"http:\/\/www.answerconnect.com\/blog\/?p=7109"},"modified":"2023-12-05T14:34:34","modified_gmt":"2023-12-05T14:34:34","slug":"behavior-change-institute","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/blog\/client-stories\/behavior-change-institute\/","title":{"rendered":"Client Spotlight: Behavior Change Institute"},"content":{"rendered":"<h2>Pioneering Autism Care<\/h2>\n<p>When Dr. Joy Pollard\u2019s nephew was diagnosed with autism, the family had an extra challenge. Living in rural New Mexico, they didn\u2019t have access to the medically necessary treatment. As a researcher with a PhD in Disability Disciplines, Pollard began developing a solution.<\/p>\n<p>Pollard and Kathleen Karimi founded the <a href=\"http:\/\/behaviorchangeinstitute.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Behavior Change Institute<\/a> to provide behavioral health treatment options for individuals diagnosed with autism spectrum disorder (ASD) and their families.<\/p>\n<p>Pollard \u201cwas providing treatment for individuals with ASD at the time and felt compelled to establish access for her nephew and other families throughout rural New Mexico,\u201d says Karimi, Behavior Change Institute\u2019s CEO of Business Operations.<\/p>\n<p>Today, the organization provides services nationwide, with major service hubs in Alaska, New Mexico, Texas and Hawaii.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>TeleBehavioral health<\/h2>\n<p>Behavior Change Institute offers Applied Behavior Analysis (ABA) treatment, the only scientifically validated intervention for treating autism.<\/p>\n<p>Applied Behavior Analysis applies the principles of learning and motivation, such as positive reinforcement, to manage behaviors and facilitate skill development.<\/p>\n<p>To bring treatment to families in rural and traditionally underserved areas, Behavior Change Institute uses an approach called TeleBehavioral Health. This technique uses the a secure video-streaming platform to supervise 1:1 therapy sessions being conducted in even in the most remote locations.<\/p>\n<p>This business model made Behavior Change Institute a great fit for AnswerConnect\u2019s service, since we also deliver services to clients across the country through a distributed network.<\/p>\n<p>&nbsp;<\/p>\n<h2>Health care answering service<\/h2>\n<p>\u201cAnswerConnect has allowed us to ensure that each caller connects with a friendly individual who can personally direct them to the most appropriate point of contact,\u201d Karimi says. \u201cWe pride ourselves on our dedication to customer service and the answering service has enhanced our ability to execute on this.\u201d<\/p>\n<p>Having an answering service to handle calls has also allowed Behavior Change Institute to dedicate administrative resources where they matter most, Karimi says.<\/p>\n<p>Behavior Change Institute chose to partner with AnswerConnect after vetting several companies. \u201cOur number one concern is maintaining an optimal patient experience,\u201d Karimi says, \u201cso the friendly and professional interactions we had with AnswerConnect were key in our decision to become a customer.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pioneering Autism Care When Dr. Joy Pollard\u2019s nephew was diagnosed with autism, the family had an extra challenge. Living in rural New Mexico, they didn\u2019t have access to the medically&#8230;<\/p>\n","protected":false},"author":3,"featured_media":11265,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wl_entities_gutenberg":"","footnotes":""},"categories":[21],"tags":[],"wl_entity_type":[273],"class_list":["post-7109","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-client-stories","wl_entity_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client Spotlight: Behavior Change Institute - AnswerConnect Blog<\/title>\n<meta name=\"description\" content=\"The Behavior Change Institute provides much-needed services to people with autism, especially in rural areas. 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