![\"a](\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2018\/01\/answer-connect-blog-contacts-300x169.jpg\")
<\/p>\n
Accuracy<\/h2>\n
When your callers are added to your account as a Contact, they will be available to our receptionists to add to your messages with just a click!<\/p>\n
For example, let\u2019s say you have a customer named Sandra Williams. You upload her as a Contact (we\u2019ll show you how in a moment).<\/p>\n
Then, when Sandra calls your business and tells your receptionist her name, the receptionist types it into your message form.<\/p>\n
Before the receptionist is even finished typing, Sandra Williams pops up as an option. Your receptionist clicks the option, and Sandra\u2019s contact information, such as phone number and email, is automatically added to the message.<\/p>\n
Adding Contacts to your AnswerConnect app will reduce typos or other errors, giving you more accurate information in your messages!<\/p>\n
\u00a0<\/p>\n
Speed<\/h2>\n
Not only does adding your Contacts to your AnswerConnect app make your messages more accurate, it makes\u00a0taking them faster as well.<\/p>\n
Instead of asking every caller for their phone number and email, and having them confirm the information, your receptionist can quickly add the Contact to your message.<\/p>\n
This might save 20 or 30 seconds from your call. And that adds up! Over the course of a month, that might mean you can get more calls on your plan, for the same price.<\/p>\n
Let\u2019s use your minutes to provide real, personalized value to your callers, not to confirm contact info!<\/p>\n
\u00a0<\/p>\n
Personalization<\/h2>\n
Another benefit of having Contacts in your AnswerConnect app is personalization. When your Contacts are uploaded to your account, your receptionist can greet your callers just like you would\u2014as a valued, and familiar, customer.<\/p>\n
Contacts help us make your customers feel welcomed and appreciated. And that\u2019s better for everyone!<\/p>\n
For step-by-step instructions on uploading your contacts to your AnswerConnect app, visit our knowledgebase<\/a>.<\/p>\n\n\n Your contacts will be available to our receptionists to add to your messages with just a click!<\/p>\n","protected":false},"author":3,"featured_media":9021,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wl_entities_gutenberg":"","footnotes":""},"categories":[20],"tags":[],"wl_entity_type":[273],"class_list":["post-7889","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources","wl_entity_type-article"],"yoast_head":"\nSource: AnswerConnect<\/pre>\n<\/div><\/div>\n\n\n\n
Quick takeaways.<\/h2>\n\n\n\n