{"id":8111,"date":"2020-07-10T08:00:00","date_gmt":"2020-07-10T08:00:00","guid":{"rendered":"https:\/\/www.answerconnect.com\/blog\/?p=8111"},"modified":"2023-10-27T08:48:56","modified_gmt":"2023-10-27T08:48:56","slug":"answering-service-live-call-support","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/blog\/answerconnect-services\/answering-service-live-call-support\/","title":{"rendered":"Why An Answering Service: Support"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Provides Round-the-Clock Live Support<\/strong><\/h2>\n\n\n\n<p>In a 24\/7 world, customers expect a response when they have a problem, not just when you\u2019re available. 75% of customers are \u2018<a href=\"https:\/\/www.helpscout.com\/75-customer-service-facts-quotes-statistics\/\">highly annoyed<\/a>\u2019 when they can\u2019t get a live person on the phone. With a 24\/7 virtual receptionist service, your customers receive round-the-clock live support, even when your business is closed. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2020\/06\/Untitled-design-12-1024x576.jpg\" alt=\"\" class=\"wp-image-8116\"\/><\/figure>\n\n\n\n<p>Karen Booze, AnswerConnect Franchise Director, in a recent interview, spoke about how in the world of \u2018instant\u2019, your business needs to be a part of that. \u201cIf you answer the phone and give me a quote for a job, I will give you my business and my check. When you can watch movies from your couch, have food delivered to your house, in the world of instant, you should answer your phone to be a part of that instant business.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2020\/06\/Untitled-design-9-1024x576.jpg\" alt=\"\" class=\"wp-image-8113\"\/><\/figure>\n\n\n\n<p>Industries that provide access to specialist equipment depend on immediate support should something go wrong. With trained professionals ready to answer every call, your customers get just that. <\/p>\n\n\n\n<div class=\"wp-block-group ui__tweet-quote\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.answerconnect.com%2Fblog%2Fanswerconnect-services%2Fanswering-service-live-call-support%2F&#038;text=%E2%80%9CIt%20takes%20months%20to%20find%20a%20customer%E2%80%A6%20seconds%20to%20lose%20one.%E2%80%9D&#038;related' target='_blank'rel=\"noopener noreferrer\">\u201cIt takes months to find a customer\u2026 seconds to lose one.\u201d <\/a><\/span><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.answerconnect.com%2Fblog%2Fanswerconnect-services%2Fanswering-service-live-call-support%2F&#038;text=%E2%80%9CIt%20takes%20months%20to%20find%20a%20customer%E2%80%A6%20seconds%20to%20lose%20one.%E2%80%9D&#038;related' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\"> <\/a><\/span>\n\n\n<pre class=\"wp-block-preformatted source\">Source: Vince Lombardi<\/pre>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ui__takeaway\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Quick takeaways.<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>75% of customers are \u2018highly annoyed\u2019 when they can\u2019t get a live person on the phone.<\/li><li>In the world of instant, you should answer your phone quickly to be a part of that instant business.<\/li><li>With trained professionals ready to answer every call, your customers get the timely support they need.<\/li><\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>75% of clients are \u2018annoyed\u2019 when they can&#8217;t talk to a live person. Keep your business in the 25%.<\/p>\n","protected":false},"author":3,"featured_media":9010,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wl_entities_gutenberg":"","footnotes":""},"categories":[4,15],"tags":[26,42,59],"wl_entity_type":[273],"class_list":["post-8111","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-answerconnect-services","category-business-tips","tag-answering-service","tag-instantaneous","tag-virtual-assistant","wl_entity_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why An Answering Service: Live Support - AnswerConnect Blog<\/title>\n<meta name=\"description\" content=\"75% of clients are \u2018annoyed\u2019 when they can&#039;t talk to a live person. 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