{"id":8119,"date":"2020-07-24T08:00:28","date_gmt":"2020-07-24T08:00:28","guid":{"rendered":"https:\/\/www.answerconnect.com\/blog\/?p=8119"},"modified":"2023-10-27T08:48:55","modified_gmt":"2023-10-27T08:48:55","slug":"why-an-answering-service-humanity","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/blog\/answerconnect-services\/why-an-answering-service-humanity\/","title":{"rendered":"Why An Answering Service: Humanity"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Put the Human Back into Business.<\/strong><\/h2>\n\n\n\n<p>Did you know, 80% of callers will hang up when they reach voicemail? Let\u2019s be honest, nobody enjoys talking to a machine. In an increasingly automated world, the freedom to interact with a real person can\u2019t be overstated. Automated voice messaging leaves the caller feeling unimportant and frustrated.<br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2020\/06\/Untitled-design-14-1024x576.jpg\" alt=\"\" class=\"wp-image-8123\"\/><\/figure>\n\n\n\n<p>For a franchise, medical practice, or legal firm, callers have the added stress of divulging potentially sensitive information to an answering machine. Every call must be handled securely with the utmost empathy. With friendly professionals answering your calls, callers can enjoy the connection that comes with talking to a real person and receive the quality care they expect.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2020\/06\/Untitled-design-15-1024x576.jpg\" alt=\"\" class=\"wp-image-8124\"\/><\/figure>\n\n\n\n<p>Industries that provide access to specialist equipment depend on immediate support should something go wrong. With trained professionals ready to answer every call, your customers get just that.<\/p>\n\n\n\n<div class=\"wp-block-group ui__tweet-quote\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.answerconnect.com%2Fblog%2Fanswerconnect-services%2Fwhy-an-answering-service-humanity%2F&#038;text=Humanity%20is%20important%20in%20customer%20service.&#038;related' target='_blank'rel=\"noopener noreferrer\">Humanity is important in customer service. <\/a><\/span><a href='https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.answerconnect.com%2Fblog%2Fanswerconnect-services%2Fwhy-an-answering-service-humanity%2F&#038;text=Humanity%20is%20important%20in%20customer%20service.&#038;related' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\"> <\/a><\/span>\n\n\n<pre class=\"wp-block-preformatted source\">Source: AnswerConnect<\/pre>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ui__takeaway\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Quick takeaways.<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>80% of callers will hang up when they reach voicemail.<\/li><li>Automated voice messaging leaves the caller feeling unimportant and frustrated.<\/li><li>With friendly professionals answering your calls, callers can enjoy the connection.<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Keeping humanity at the front of business is key in service. Here&#8217;s how to upkeep customer service.<\/p>\n","protected":false},"author":3,"featured_media":9008,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wl_entities_gutenberg":"","footnotes":""},"categories":[4,15],"tags":[26,41,59],"wl_entity_type":[273],"class_list":["post-8119","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-answerconnect-services","category-business-tips","tag-answering-service","tag-human-connection","tag-virtual-assistant","wl_entity_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why An Answering Service: Humanity - AnswerConnect Blog<\/title>\n<meta name=\"description\" content=\"With friendly professionals answering your calls, callers can enjoy the connection that comes with talking to a real person.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.answerconnect.com\/blog\/answerconnect-services\/why-an-answering-service-humanity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why An Answering Service: Humanity - 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