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![\"\"](\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/01\/important-mobile-phone-statistics-for-businesses-answerconnect-1024x576.jpg\")
<\/figure>\n<\/figure>\n\n\n\nLocal businesses must pay attention to the trends behind customer interactions. In the age of personalization, customers expect nothing less. <\/p>\n\n\n\n
For instance, Google\u2019s small business search trends show that customers show 350 times more search interest<\/a> in \u201clocal\u201d and \u201cnear me\u201d than they did a decade ago. Here are some important statistics that highlight the mobile phone\u2019s role<\/strong> in customer interactions<\/strong> which local businesses can take advantage of.<\/p>\n\n\n\n With large retailers investing heavily in mobile-readiness, local independent businesses are understandably worried about their own growth. And, the pandemic poses greater challenges in engaging customers behind closed doors. Consequently, almost one-third (31%) of small businesses in the U.S. do not operate, currently. (Facebook, 2020)<\/a> It\u2019s a time of uncertainty for small businesses. <\/p>\n\n\n\n We know that nearly 50%<\/a> of SMB owners and managers are burned out tackling business and household responsibilities. Yet, it is possible for you to go the extra mile for your callers and show them you care.<\/p>\n\n\n\n Contact us<\/a> to see how we can help handle your calls 24\/7 while you focus on other priorities.<\/p>\n\n\n\n Any questions? Call 800-700-8888<\/a> or send an email to sales@answerconnect.com<\/a>. <\/p>\n\n\n\n Local businesses need to have a high level of personal involvement. Here is how to keep it center.<\/p>\n","protected":false},"author":4,"featured_media":9277,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wl_entities_gutenberg":"","footnotes":""},"categories":[18],"tags":[26,47,49,50,56,57],"wl_entity_type":[273],"class_list":["post-8306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-answering-service","tag-local-businesses","tag-missed-calls","tag-mobile-phone","tag-small-business","tag-statistics","wl_entity_type-article"],"yoast_head":"\n
Local businesses must harness every opportunity to be \u2018digitally\u2019 close to their customers. In other words, they need to be just a click-to-call away.<\/p>\n\n\n\n\n
![\"open-shop-local-business\"](\"http:\/\/services.google.com\/fh\/files\/misc\/growwithgoogle_infographic_smallbusiness_final2-01.jpg?utm_source=earned&utm_medium=pr&utm_campaign=ITcertbb&utm_content=43741&utm_term=\")
<\/figure>\n\n\n\nLocal business challenges and outcomes<\/h2>\n\n\n\n
To encourage support for small businesses, several US cities\u00a0 – including Orlando, Florida and Tucson, Arizona – have begun to organize \u201cBuy Local\u201d or \u201cLocal First\u201d marketing programs.
As customers help local businesses battle these dark times, the amount of customer interactions is on the rise. Moreover, 88% of consumers<\/a> who do a local search on their smartphone call a store within a day.<\/p>\n\n\n\nHandle your calls with ease<\/h2>\n\n\n\n
Source: AnswerConnect<\/pre>\n<\/div><\/div>\n\n\n\n
Quick takeaways.<\/h2>\n\n\n\n
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