{"id":9856,"date":"2021-03-26T08:03:00","date_gmt":"2021-03-26T08:03:00","guid":{"rendered":"https:\/\/www.answerconnect.com\/blog\/?p=9856"},"modified":"2025-09-25T13:57:56","modified_gmt":"2025-09-25T13:57:56","slug":"capture-leads-with-active-response-custom-scripting","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/blog\/business-tips\/capture-leads-with-active-response-custom-scripting\/","title":{"rendered":"How to capture more leads with Active Response and custom scripting"},"content":{"rendered":"\n<p>Ever heard of Active Response and <a href=\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/create-custom-call-answering-script\/\" target=\"_blank\" rel=\"noreferrer noopener\">Custom Scripting<\/a>? The answer is most likely no. Generating and capturing leads is a top priority for most businesses. Warm leads in particular have a high value. In fact, <a href=\"https:\/\/blog.hubspot.com\/sales\/hot-lead\" target=\"_blank\" rel=\"noreferrer noopener\">78%<\/a> of interested potential buyers become customers of the first company to reach out to. <\/p>\n\n\n\n<p>As a <a href=\"https:\/\/www.answerconnect.com\/blog\/answerconnect-services\/live-receptionist-business-growth\/\">busy live answering service<\/a> often taking orders and questions on behalf of our clients, we know the importance of capturing leads.AnswerConnect\u2019s Active Response and Custom Scripting tools turn warm leads into qualified leads with a quick response time and lead capture capabilities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is an Active Response?<\/strong><\/h2>\n\n\n\n<p>Active Response is available with your AnswerConnect plan. When a potential lead provides their phone number, our agents receive a notification and respond within minutes. With custom scripting, our virtual receptionists can answer questions, set appointments, and transfer buy calls directly to your sales team.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"540\" src=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-7.jpg\" alt=\"Woman looking at phone giving a positive review after working with a business.\" class=\"wp-image-9863\" srcset=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-7.jpg 540w, https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-7-300x300.jpg 300w, https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-7-150x150.jpg 150w, https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-7-96x96.jpg 96w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><br>Custom Scripting for your business.<\/strong><\/h2>\n\n\n\n<p>With Custom Scripting, clients are able to manage and customize their own unique way for virtual receptionists to interact with their customers. No business is the same, so why should your call script be?<\/p>\n\n\n\n<p>Customers can work with our team to create scripting based on needs, FAQs, appointments, and more. This ensures that all areas of the business touch points are covered.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"540\" src=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-8.jpg\" alt=\"Man on the phone looking at the computer helping a customer with custom scripting and active responses.\" class=\"wp-image-9864\" srcset=\"https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-8.jpg 540w, https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-8-300x300.jpg 300w, https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-8-150x150.jpg 150w, https:\/\/storage.googleapis.com\/answerconnect-blog\/1\/2021\/03\/Untitled-design-8-96x96.jpg 96w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<p>Ensure every opportunity that comes your way is handled and taken care of, 24\/7. With AnswerConnect\u2019s Active Response and scripting, customers can build their businesses and feel confident in every potential sale.<\/p>\n\n\n\n<div class=\"wp-block-group ui__tweet-quote\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-group ui__takeaway\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Quick takeaways.<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.hubspot.com\/sales\/hot-lead\" target=\"_blank\" rel=\"noreferrer noopener\">78%<\/a> of interested potential buyers become customers of the first company to reach out to.<\/li>\n\n\n\n<li>AnswerConnect\u2019s Active Response and Custom Scripting tools turn warm leads into qualified leads.<\/li>\n\n\n\n<li>With custom scripting, our virtual receptionists can answer questions, set appointments, and transfer buy calls directly to your sales team.<\/li>\n\n\n\n<li>You can find the Active Responses anywhere with our mobile and desktop app.<\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ever heard of Active Response and Custom Scripting? The answer is most likely no. Generating and capturing leads is a top priority for most businesses. Warm leads in particular have&#8230;<\/p>\n","protected":false},"author":3,"featured_media":9865,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wl_entities_gutenberg":"","footnotes":""},"categories":[4,15],"tags":[77,76,60],"wl_entity_type":[273],"class_list":["post-9856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-answerconnect-services","category-business-tips","tag-active-response","tag-call-scripting","tag-virtual-receptionist","wl_entity_type-article"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Capture Leads With Active Response &amp; Scripting | AnswerConnect Blog<\/title>\n<meta name=\"description\" content=\"Capture leads with active responses and custom scripting to help you and your business grow. Let our virtual receptionists handle your calls.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.answerconnect.com\/blog\/business-tips\/capture-leads-with-active-response-custom-scripting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Capture Leads With Active Response &amp; Scripting | AnswerConnect Blog\" \/>\n<meta property=\"og:description\" content=\"Capture leads with active responses and custom scripting to help you and your business grow. 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