{"id":142,"date":"2022-05-19T16:02:04","date_gmt":"2022-05-19T16:02:04","guid":{"rendered":"https:\/\/www.answerconnect.co.uk\/helpcentre\/?p=142"},"modified":"2026-05-19T15:39:51","modified_gmt":"2026-05-19T15:39:51","slug":"do-i-get-charged-for-wrong-numbers","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/help-center\/billing\/do-i-get-charged-for-wrong-numbers\/","title":{"rendered":"Do I get charged for wrong numbers?"},"content":{"rendered":"\n<p style=\"font-size:18px\">We know wrong numbers are frustrating, that\u2019s why we&#8217;ve put a buffer in place to help reduce the impact on your bill.<\/p>\n\n\n\n<p style=\"font-size:18px\">Our receptionists answer every call that comes through, and those minutes count toward your monthly usage. To protect you from being charged for short, unintentional calls, <strong>we cover the first 30 calls under 30 seconds each month for free.<\/strong> This includes wrong numbers, as well as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:18px\">Hung-up calls<\/li>\n\n\n\n<li style=\"font-size:18px\">Spam calls<\/li>\n\n\n\n<li style=\"font-size:18px\">No response calls<\/li>\n<\/ul>\n\n\n\n<p style=\"font-size:18px\">If you receive more than 30 of these short calls in a given month, the additional ones will start counting toward your bill. Learn how to <a href=\"https:\/\/www.answerconnect.com\/help-center\/billing\/do-i-get-charged-for-wrong-numbers\/\">block unwanted or spam callers here<\/a>.<\/p>\n\n\n\n<p style=\"font-size:18px\">Any questions? Get in touch with our client services team.<\/p>\n\n\n\n<p style=\"font-size:18px\"><strong>US clients:<\/strong> <a href=\"tel:800-531-5828\" target=\"_blank\" rel=\"noreferrer noopener\">800-531-5828<\/a> | <a href=\"mailto:clientservices@answerconnect.com\" target=\"_blank\" rel=\"noreferrer noopener\">clientservices@answerconnect.com<\/a><br><strong>Canada clients:<\/strong> <a href=\"tel:800-858-1625\" target=\"_blank\" rel=\"noreferrer noopener\">800-858-1625<\/a> | <a href=\"mailto:help@answerconnect.com\" target=\"_blank\" rel=\"noreferrer noopener\">help@answerconnect.com<\/a>&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We know wrong numbers are frustrating, that\u2019s why we&#8217;ve put a buffer in place to help reduce the impact on your bill. Our receptionists answer every call that comes through,&#8230;<\/p>\n","protected":false},"author":4,"featured_media":2298,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,30],"tags":[125],"class_list":["post-142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-billing","category-usage","tag-wrong-numbers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Do I get charged for wrong numbers? - Help Center | AnswerConnect<\/title>\n<meta name=\"description\" content=\"Want to know if you are charged for wrong numbers? 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