{"id":247,"date":"2022-05-23T11:13:54","date_gmt":"2022-05-23T11:13:54","guid":{"rendered":"https:\/\/www.answerconnect.co.uk\/helpcentre\/?p=247"},"modified":"2023-07-24T11:17:16","modified_gmt":"2023-07-24T11:17:16","slug":"ivr-acronym","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/help-center\/glossary\/ivr-acronym\/","title":{"rendered":"IVR acronym"},"content":{"rendered":"\n<p><em>Interactive Voice Response.<\/em>\u00a0<\/p>\n\n\n\n<p>An answering system in which options are prompted by the caller&#8217;s voice or keypad entries, AKA a phone tree.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interactive Voice Response.\u00a0 An answering system in which options are prompted by the caller&#8217;s voice or keypad entries, AKA a phone tree.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,36],"tags":[89],"class_list":["post-247","post","type-post","status-publish","format-standard","hentry","category-glossary","category-glossary-glossary","tag-ivr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IVR | Help Center | AnswerConnect US<\/title>\n<meta name=\"description\" content=\"Not sure what IVR is? 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