{"id":321,"date":"2022-05-30T14:41:29","date_gmt":"2022-05-30T14:41:29","guid":{"rendered":"https:\/\/www.answerconnect.co.uk\/helpcentre\/?p=321"},"modified":"2025-11-20T16:39:10","modified_gmt":"2025-11-20T16:39:10","slug":"what-can-i-see-in-the-message-detail-view","status":"publish","type":"post","link":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/","title":{"rendered":"What can I see in the message detail view?"},"content":{"rendered":"\n<p style=\"font-size:18px\">The Message detail view in the AnswerConnect app gives you more than just a message &#8211; it gives you a complete insight into every caller interaction. Whether you&#8217;re tracking lead quality, reviewing client updates, or coordinating with your team, this view brings all the important details together in one place.<\/p>\n\n\n\n<p style=\"font-size:18px\">By understanding what happened on each call at a glance, you can respond faster, make better decisions, and ensure nothing slips through the cracks.<\/p>\n\n\n\n<p style=\"font-size:18px\">You can access this view from the main Inbox screen by tapping on an individual message.<\/p>\n\n\n\n<p style=\"font-size:18px\">Once there, you\u2019ll see key call details, including:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li style=\"font-size:18px\">The caller\u2019s name<\/li>\n\n\n\n<li style=\"font-size:18px\">The time the call was answered and the message taken<\/li>\n\n\n\n<li style=\"font-size:18px\">The call type: A custom label defined in your script to help classify the call (Ex: Sales, Support, Inquiry).<\/li>\n\n\n\n<li style=\"font-size:18px\">The message left for you<\/li>\n\n\n\n<li style=\"font-size:18px\">Previous caller Activities&nbsp;<\/li>\n\n\n\n<li style=\"font-size:18px\">Call Recording (if enabled)<\/li>\n\n\n\n<li style=\"font-size:18px\">Call Transcription (if enabled)<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1024x512.jpg\" alt=\"\" class=\"wp-image-1908\" srcset=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1024x512.jpg 1024w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-300x150.jpg 300w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-768x384.jpg 768w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1536x769.jpg 1536w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-2048x1025.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:18px\">Depending on how your script is set up, you may also see additional information in the Message detail view, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:18px\">The reason for the call<\/li>\n\n\n\n<li style=\"font-size:18px\">Other contact information collected during the call (Ex: email, company name, or custom fields)<\/li>\n\n\n\n<li style=\"font-size:18px\">Appointment or order details if any<\/li>\n\n\n\n<li style=\"font-size:18px\">Additional message details captured in the script<\/li>\n<\/ul>\n\n\n\n<p>        Additionally, from here you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:18px\">Send feedback about the call to our team<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"433\" src=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-4-1024x433.jpg\" alt=\"\" class=\"wp-image-1912\" srcset=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-4-1024x433.jpg 1024w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-4-300x127.jpg 300w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-4-768x325.jpg 768w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-4-1536x650.jpg 1536w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-4-2048x866.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:18px\">Add notes for your team<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"433\" src=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-2-1-1024x433.jpg\" alt=\"\" class=\"wp-image-1909\" srcset=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-2-1-1024x433.jpg 1024w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-2-1-300x127.jpg 300w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-2-1-768x325.jpg 768w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-2-1-1536x650.jpg 1536w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-2-1-2048x866.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:18px\"><a href=\"https:\/\/www.answerconnect.com\/help-center\/app\/how-can-i-forward-messages-to-my-team\/\" target=\"_blank\" rel=\"noreferrer noopener\">Share the message with teammates<\/a><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"433\" src=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-3-1024x433.jpg\" alt=\"\" class=\"wp-image-1910\" srcset=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-3-1024x433.jpg 1024w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-3-300x127.jpg 300w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-3-768x325.jpg 768w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-3-1536x650.jpg 1536w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-3-2048x866.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:18px\">Move the message to Archive or Trash<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-5-1024x512.jpg\" alt=\"\" class=\"wp-image-1914\" srcset=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-5-1024x512.jpg 1024w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-5-300x150.jpg 300w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-5-768x384.jpg 768w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-5-1536x769.jpg 1536w, https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-5-2048x1025.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:18px\">&nbsp;If you have any questions, get in touch with our Client Services team. We\u2019re happy to help.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:18px\">US clients: <a href=\"tel:800-531-5828\" target=\"_blank\" rel=\"noreferrer noopener\">800-531-5828 <\/a>| <a href=\"mailto:clientservices@answerconnect.com\" target=\"_blank\" rel=\"noreferrer noopener\">clientservices@answerconnect.com<\/a>\u00a0<\/li>\n\n\n\n<li style=\"font-size:18px\">Canada clients: <a href=\"tel:800-858-1625\" target=\"_blank\" rel=\"noreferrer noopener\">800-858-1625<\/a> | <a href=\"mailto:help@answerconnect.com\" target=\"_blank\" rel=\"noreferrer noopener\">help@answerconnect.com<\/a>\u00a0<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Message detail view in the AnswerConnect app gives you more than just a message &#8211; it gives you a complete insight into every caller interaction. Whether you&#8217;re tracking lead&#8230;<\/p>\n","protected":false},"author":4,"featured_media":1917,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,46],"tags":[110],"class_list":["post-321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-app","category-mobile","tag-message-detail-view"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What can I see in the message detail view? - Help Center | AnswerConnect<\/title>\n<meta name=\"description\" content=\"Wondering what information you can see in the message detail view? Here&#039;s everything you need to know | AnswerConnect\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What can I see in the message detail view? - Help Center | AnswerConnect\" \/>\n<meta property=\"og:description\" content=\"Wondering what information you can see in the message detail view? Here&#039;s everything you need to know | AnswerConnect\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/\" \/>\n<meta property=\"og:site_name\" content=\"Help Center | AnswerConnect\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-30T14:41:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-20T16:39:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1281\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"What can I see in the message detail view?\",\"datePublished\":\"2022-05-30T14:41:29+00:00\",\"dateModified\":\"2025-11-20T16:39:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/\"},\"wordCount\":276,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg\",\"keywords\":[\"Message detail view\"],\"articleSection\":[\"App\",\"Mobile\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/\",\"url\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/\",\"name\":\"What can I see in the message detail view? - Help Center | AnswerConnect\",\"isPartOf\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg\",\"datePublished\":\"2022-05-30T14:41:29+00:00\",\"dateModified\":\"2025-11-20T16:39:10+00:00\",\"description\":\"Wondering what information you can see in the message detail view? Here's everything you need to know | AnswerConnect\",\"breadcrumb\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage\",\"url\":\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg\",\"contentUrl\":\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg\",\"width\":2560,\"height\":1281},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.answerconnect.com\/help-center\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What can I see in the message detail view?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/#website\",\"url\":\"https:\/\/www.answerconnect.com\/help-center\/\",\"name\":\"Help Center | AnswerConnect\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.answerconnect.com\/help-center\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/#organization\",\"name\":\"Help Center | AnswerConnect\",\"url\":\"https:\/\/www.answerconnect.com\/help-center\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/08\/ac-new-logo.png\",\"contentUrl\":\"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/08\/ac-new-logo.png\",\"width\":750,\"height\":750,\"caption\":\"Help Center | AnswerConnect\"},\"image\":{\"@id\":\"https:\/\/www.answerconnect.com\/help-center\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"\",\"url\":\"https:\/\/www.answerconnect.com\/help-center\/author\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What can I see in the message detail view? - Help Center | AnswerConnect","description":"Wondering what information you can see in the message detail view? Here's everything you need to know | AnswerConnect","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/","og_locale":"en_US","og_type":"article","og_title":"What can I see in the message detail view? - Help Center | AnswerConnect","og_description":"Wondering what information you can see in the message detail view? Here's everything you need to know | AnswerConnect","og_url":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/","og_site_name":"Help Center | AnswerConnect","article_published_time":"2022-05-30T14:41:29+00:00","article_modified_time":"2025-11-20T16:39:10+00:00","og_image":[{"width":2560,"height":1281,"url":"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#article","isPartOf":{"@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/"},"author":{"name":"","@id":""},"headline":"What can I see in the message detail view?","datePublished":"2022-05-30T14:41:29+00:00","dateModified":"2025-11-20T16:39:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/"},"wordCount":276,"commentCount":0,"publisher":{"@id":"https:\/\/www.answerconnect.com\/help-center\/#organization"},"image":{"@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage"},"thumbnailUrl":"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg","keywords":["Message detail view"],"articleSection":["App","Mobile"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/","url":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/","name":"What can I see in the message detail view? - Help Center | AnswerConnect","isPartOf":{"@id":"https:\/\/www.answerconnect.com\/help-center\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage"},"image":{"@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage"},"thumbnailUrl":"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg","datePublished":"2022-05-30T14:41:29+00:00","dateModified":"2025-11-20T16:39:10+00:00","description":"Wondering what information you can see in the message detail view? Here's everything you need to know | AnswerConnect","breadcrumb":{"@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#primaryimage","url":"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg","contentUrl":"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/05\/What-can-I-see-in-the-message-detail-view_-1-2-1-scaled.jpg","width":2560,"height":1281},{"@type":"BreadcrumbList","@id":"https:\/\/www.answerconnect.com\/help-center\/app\/what-can-i-see-in-the-message-detail-view\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.answerconnect.com\/help-center\/"},{"@type":"ListItem","position":2,"name":"What can I see in the message detail view?"}]},{"@type":"WebSite","@id":"https:\/\/www.answerconnect.com\/help-center\/#website","url":"https:\/\/www.answerconnect.com\/help-center\/","name":"Help Center | AnswerConnect","description":"","publisher":{"@id":"https:\/\/www.answerconnect.com\/help-center\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.answerconnect.com\/help-center\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.answerconnect.com\/help-center\/#organization","name":"Help Center | AnswerConnect","url":"https:\/\/www.answerconnect.com\/help-center\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.answerconnect.com\/help-center\/#\/schema\/logo\/image\/","url":"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/08\/ac-new-logo.png","contentUrl":"https:\/\/storage.googleapis.com\/anct-helpcenter\/1\/2022\/08\/ac-new-logo.png","width":750,"height":750,"caption":"Help Center | AnswerConnect"},"image":{"@id":"https:\/\/www.answerconnect.com\/help-center\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"","url":"https:\/\/www.answerconnect.com\/help-center\/author\/"}]}},"_links":{"self":[{"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/posts\/321"}],"collection":[{"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/comments?post=321"}],"version-history":[{"count":4,"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/posts\/321\/revisions"}],"predecessor-version":[{"id":1918,"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/posts\/321\/revisions\/1918"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/media\/1917"}],"wp:attachment":[{"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/media?parent=321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/categories?post=321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.answerconnect.com\/help-center\/wp-json\/wp\/v2\/tags?post=321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}