24/7 Services.
Discover more about the
services we offer.
What can an order-taking service do for my callers?
Our order-taking service allows your prospects to instantly connect to customer support. Our virtual receptionists provide information about your products and process customer orders to help you sell more.
The top features of an order taking answering service.
24/7 customer service
Give your customers 24/7 professional support with a team of virtual receptionists.
Lead qualification
Capture and qualify callers’ needs and convert more leads to customers.
Live chat answering
We can answer chats on your website just like we do your calls.
Appointment booking
Fill your calendar and take control of your schedule with secure appointment scheduling.
How does 24/7
order-taking help
my business?
82%
of customers will spend more money on brands
that deliver great service online.1
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers
for a personalized experience.![Manage calls]()
Manage your calls
Busy? Have an important meeting?
We've got you covered.
The voice (and ears) of your business.
The best virtual receptionist service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.
From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your customers consistently professional service.
1.Let’s talk.
Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.
2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of every customer interaction via our app, SMS, or email.
You’re in good company.
“The knowledgeable staff made opening an account and setting up our answering services painless and efficient. They delivered on everything they promised and more. The people at AnswerConnect are true service professionals.
“I've been using AnswerConnect for my business and the service has been fantastic. The call agents, the support team, everyone has been very friendly and helpful. I can always get ahold of someone quickly if I need help.
More Sales. Better Experience.
Enhance the customer experience, maximize your website conversion and qualify new leads faster.
FAQs.
What is an order-taking answering service?
![arrow icon]()
An order-taking answering service is a service that helps you improve the customer experience by supporting prospects in their order. From offering product information to booking appointments with your sales reps, your answering agents can guide your leads to the point of purchase and process customer orders.
Does an order taking service cos extra?
![arrow icon]()
Our order taking service cost is included in your monthly plan. Order taking and customer service use the same pool of plan minutes. Whether we're answering questions or walking customers through your ordering platform, it all costs the same.
How long does it take to set up an order taking answering service?
![arrow icon]()
Once we’ve completed your onboarding call, we can start handling your customer service. Sign up today to start seeing the benefits of our service tomorrow.
Can I scale this service in accordance to my busiest seasons?
![arrow icon]()
Yes! Our pricing plans are fully scalable. So you can upgrade for busy seasons, downgrade during quiter times, and cancel at any time.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at hello@answerconnect.com
See pricing.
Find the right plan for your business.
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