Industries Call Answering Service

Specialist knowledge for
specialist industries.

Sometimes you need more than just great service from your virtual receptionists. That's why we offer sector-specific answering services across a range of industries, including:

Legal
Legal intake, lead conversion, live answering, your practice is covered 24/7.
Finance
Out-of-hours support for accounting, lender, and financial service firms.
Healthcare
24-hour call answering and appointment scheduling for medical, dental, and healthcare clinics.
E-commerce
Excellent 24/7/365 customer care and order management services.
Service Providers
Critical customer support for commercial and residential home service providers.
Property
Assisting real estate professionals and property managers with leads and service dispatch.
Marketing & Media
Lead capture and conversion to improve your ROI with call answering and live chat.
Tech Companies
24-hour response, client support and dispatching.

With trained Business Support Associates acting as the voice of your business, your customers receive industry-standard service every time.

AnswerConnect has been amazing for us. The service is incredible and the client login dashboard really helps us understand where we can improve our service to clients

Perry Power

Very useful service - easy to communicate with and set up scripts for call handling. They form a very useful part of the front-end of our business and definitely help us convert more enquiries into clients.

Russ Dyble

Really easy to set up, customised to my business needs and regular check ins with an account manager. Would definitely recommend to anyone looking for this type of service.

Leanne Scaletta

We have been with answer connect for about 6 months now, and I am very pleased with there staffs call handling abilities, along with the quickness they are able to adjust to changes in our script.

Jason Santa Lucia

This has been the best decision our company made with regards to a call center service. The team is extremely professional, great customer service and very easy to work with.

Janet Langrehr

AnswerConnect has been awesome to work with. They have been very helpful and knowledgable when setting up our call script and were able to quickly help us get integrated to our internal CRM application.

Daron Zwink

The answer connect set up process was great. They offer so many features and my agent, Tressa worked really hard to go step by step with me in creating scripting and processes for our phone calls.

Shana Kotsiris

Answer Connect is very professional and thorough. Their "back office" is very functional and interactive allowing one to "tweak" call handling and scripts.First impression is A+!

Rod Yarger

Our on-boarding experience with AnswerConnect was seamless. The support they have provided since we started has been perfect. We are quite pleased with the decisions to work with them.

Scott Snider

Answer Connect is extremely responsive, and they've been able to tackle any problem that we ask them to so far. I'm very happy to have them answering our firm's after hours calls.

Emily

Trained professionals require
specialist training.

Our Business Support Associates must demonstrate their ability, knowledge, and professionalism as part of our general customer service team.

They then receive specialist training to give your customer's industry-standard, consistently on-brand service every time.

1.Let’s talk.
Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.
2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of your interactions via our app, SMS, or email.

Why it works.

Always available
Be there for your prospective customers. Anywhere, anytime.
Capture every lead
Never miss an opportunity
when clients call.
No voicemail, no bots
Win more business with real people, not automated voices.
Never closed for business
Work from home, your office,
or Anywhere.
Know your callers
We recognize your returning callers
for a personalized experience.
Manage your calls
Busy? Have an important meeting?
We've got you covered.