Order-taking
answering services.

More support means fewer abandoned
shopping carts.

Plans & Pricing
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What can an order-taking service do for my callers?

Our order-taking service allows your prospects to instantly connect to customer support. Our virtual receptionists provide information about your products and process customer orders to help you sell more.

Virtual receptionist with brown hairs

The top features of an order taking answering service.

  • 24/7 customer service

    Give your customers 24/7 professional support with a team of virtual receptionists.

  • Lead qualification

    Capture and qualify callers’ needs and convert more leads to customers.

  • Live chat answering

    We can answer chats on your website just like we do your calls.

  • Appointment booking

    Fill your calendar and take control of your schedule with secure appointment scheduling.

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How does 24/7
order-taking help
my business?

82%

of customers will spend more money on brands
that deliver great service online.1

Source: 1 Gladly
Virtual receptionist with laptop

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

The voice (and ears) of your business.

The best virtual receptionist service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.

From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your customers consistently professional service.

  • 1.Let’s talk.

    Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or email.

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You’re in good company.

The knowledgeable staff made opening an account and setting up our answering services painless and efficient. They delivered on everything they promised and more. The people at AnswerConnect are true service professionals.

Denis Malo
Autolog

I've been using AnswerConnect for my business and the service has been fantastic. The call agents, the support team, everyone has been very friendly and helpful. I can always get ahold of someone quickly if I need help.

Duncan McCall
Roam
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More Sales. Better Experience.

Enhance the customer experience, maximize your website conversion and qualify new leads faster.

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FAQs.

  • What is an order-taking answering service? arrow icon

    An order-taking answering service is a service that helps you improve the customer experience by supporting prospects in their order. From offering product information to booking appointments with your sales reps, your answering agents can guide your leads to the point of purchase and process customer orders.

  • Does an order taking service cos extra? arrow icon

    Our order taking service cost is included in your monthly plan. Order taking and customer service use the same pool of plan minutes. Whether we're answering questions or walking customers through your ordering platform, it all costs the same.

  • How long does it take to set up an order taking answering service? arrow icon

    Once we’ve completed your onboarding call, we can start handling your customer service. Sign up today to start seeing the benefits of our service tomorrow.

  • Can I scale this service in accordance to my busiest seasons? arrow icon

    Yes! Our pricing plans are fully scalable. So you can upgrade for busy seasons, downgrade during quiter times, and cancel at any time.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at hello@answerconnect.com

See pricing.

Find the right plan for your business.

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Choose your plan .

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    100 minutes

    $209 per month

    + $69.00 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $2.10 per additional minute

  • Best value badge
    Best Value

    290 minutes

    $399 per month

    + $69.00 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.95 per additional minute

  • Standard

    200 minutes

    $379 per month

    + $69.00 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $2.10 per additional minute

|View larger plans
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There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

Learning, Sharing & Giving Back.

These are the core values of AnswerConnect. Here is a book we think you might like.

No one is too small to make a difference

Mindset

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Our success is shaped not only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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