24/7 Services.
Discover more about the
services we offer.
How we help your business grow.
Capture new leads 24/7 and convert them into customers. Our
virtual agents perform the same tasks of an in-house receptionist,
but at a fraction of the cost.
Clock out for the day, knowing we’re supporting your customers
and filling your diary.
The top features of small business virtual receptionist services.
24/7 customer service
Give your customers 24/7 professional support
with a team of virtual receptionists.Lead qualification
Capture and qualify callers’ needs and convert more leads to customers.
Live chat answering
We can answer chats on your website just like
we do your calls.Appointment booking
Fill your calendar and take control of your schedule with secure appointment scheduling.
Give a great service, every time.
88%
of customers say the experience a company provides is as important as its products or services.1
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers
for a personalized experience.![Manage calls]()
Manage your calls
Busy? Have an important meeting?
We've got you covered.
The voice (and ears) of your business.
The best virtual receptionist service is the one that can handle the unique challenges of your small business. Our
friendly receptionists are an extension of your business.
From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your
customers consistently professional service.
1.Let's talk.
We work with you to create call
flows to give your clients the best experience.2.Start forwarding your calls.
Our friendly receptionists engage
and interact with your leads and customers, 24/7.3.Stay up-to-date Anywhere.
See details of every customer interaction via our app, SMS, or
email.
You’re in good company.
“I would 100% recommend AnswerConnect to any SMB looking for more than an answering service at a fraction of the cost. You will not be disappointed! My monthly revenues have nearly doubled (since) using AnswerConnect as my incoming and outgoing sales and support team.
“Excellent service, great customer experience from beginning to end. Fathima spent a long time helping us to set up our phone systems and was very patient and helpful. The call service staff are all very professional. Would not hesitate to recommend this company.
Flexible and Affordable.
One of the main differences between a virtual receptionist and an
in-house-receptionist is flexibility.
With AnswerConnect, you can choose the pool of minutes and pricing plan that best suits you.
Maybe your business is seasonal? Or maybe you want to
completely clock out whilst on vacation? Upgrade or downgrade
your plan at any time, so your business needs are always fulfilled.
FAQs.
What is a small business virtual receptionist service?
![Arrow icon]()
A small business virtual receptionist service is an answering service that handles your business calls and chats. Our
professional virtual agents act as an extension to your office, handling your calls in alignment with your preferences.How do small business virtual receptionist services work?
![Arrow icon]()
Our virtual receptionists provide real-time responses to business calls. They follow scripts curated by you to handle your
calls and their after-care efficiently.How do you get to know my business?
![Arrow icon]()
We learn about your business from you! During the onboarding call, we discuss your business model, objectives and
customers. You can update your information through the AnswerConnect app or by contacting the client services team at help@answerconnect.com.Can I listen to my calls back?
![Arrow icon]()
Yes! You will get instant notifications after every call. Through the AnswerConnect App, you can view call data, relay
messages, listen back to calls, and much more.Will my callers know they’re talking to a third-party answering service?
![Arrow icon]()
No. Our sales representatives work with a script curated by you to handle your calls just as you would!
Can't find the answer to your question? Call us now: 800-700-8888 or email us at hello@answerconnect.com
See pricing.
Every plan comes with 24/7 coverage from a team of real people.
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Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
Mindset
Carol DweckOur success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
AnswerConnect customers have helped us plant