Small business
virtual receptionist
service.

Say hello to more business and goodbye to
missed calls.

Plans & Pricing
Female receptionist

How we help your business grow.

Capture new leads 24/7 and convert them into customers. Our
virtual agents perform the same tasks of an in-house receptionist,
but at a fraction of the cost.

Clock out for the day, knowing we’re supporting your customers
and filling your diary.

Male holding phone

The top features of small business virtual receptionist services.

  • 24/7 customer service

    Give your customers 24/7 professional support
    with a team of virtual receptionists.

  • Lead qualification

    Capture and qualify callers’ needs and convert more leads to customers.

  • Live chat answering

    We can answer chats on your website just like
    we do your calls.

  • Appointment booking

    Fill your calendar and take control of your schedule with secure appointment scheduling.

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Give a great service, every time.

88%

of customers say the experience a company provides is as important as its products or services.1

Source: 1Salesforce
Female receptionist

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

The voice (and ears) of your business.

The best virtual receptionist service is the one that can handle the unique challenges of your small business. Our
friendly receptionists are an extension of your business.

From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your
customers consistently professional service.

  • 1.Let's talk.

    We work with you to create call
    flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage
    and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or
    email.

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You’re in good company.

I would 100% recommend AnswerConnect to any SMB looking for more than an answering service at a fraction of the cost. You will not be disappointed! My monthly revenues have nearly doubled (since) using AnswerConnect as my incoming and outgoing sales and support team.

Shawn Wilson
Starfixx Technologies

Excellent service, great customer experience from beginning to end. Fathima spent a long time helping us to set up our phone systems and was very patient and helpful. The call service staff are all very professional. Would not hesitate to recommend this company.

Willemina Montgomery
Renzo Real Estate
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Flexible and Affordable.

One of the main differences between a virtual receptionist and an
in-house-receptionist is flexibility.

With AnswerConnect, you can choose the pool of minutes and pricing plan that best suits you.

Maybe your business is seasonal? Or maybe you want to
completely clock out whilst on vacation? Upgrade or downgrade
your plan at any time, so your business needs are always fulfilled.

Male receptionist

FAQs.

  • What is a small business virtual receptionist service? Arrow icon

    A small business virtual receptionist service is an answering service that handles your business calls and chats. Our
    professional virtual agents act as an extension to your office, handling your calls in alignment with your preferences.

  • How do small business virtual receptionist services work? Arrow icon

    Our virtual receptionists provide real-time responses to business calls. They follow scripts curated by you to handle your
    calls and their after-care efficiently.

  • How do you get to know my business? Arrow icon

    We learn about your business from you! During the onboarding call, we discuss your business model, objectives and
    customers. You can update your information through the AnswerConnect app or by contacting the client services team at clientservices@answerconnect.com.

  • Can I listen to my calls back? Arrow icon

    Yes! You will get instant notifications after every call. Through the AnswerConnect App, you can view call data, relay
    messages, listen back to calls, and much more.

  • Will my callers know they’re talking to a third-party answering service? Arrow icon

    No. Our sales representatives work with a script curated by you to handle your calls just as you would!

Can't find the answer to your question? Call us now: 800-700-8888 or email us at hello@answerconnect.com

See pricing.

Every plan comes with 24/7 coverage from a team of real people.

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Choose your plan .

All plans include 24/7 live answering from real people.

  • Entry

    100 minutes

    $325 per month

    + $75.00 setup fee

    • Real people, 24/7
    • Basic scripting
    • CRM integrations
    • Desktop & mobile app
    Sign up

    $2.95 per additional minute

  • Best value badge
    Growth

    300 minutes

    $425 per month

    No setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integration
    • Desktop & mobile app
    • Live chat support
    Sign up

    $2.75 per additional minute

  • Standard

    450 minutes

    $825 per month

    + $75.00 setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integration
    • Desktop & mobile app
    • Live chat support
    Sign up

    $2.75 per additional minute

|View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

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Mindset

Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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