24/7 customer
support services.

We offer around the clock customer support
to help you grow your business

Plans & Pricing
Female receptionist

Want extra hours in
your day?

Business owners spend an average of three hours a day on
phone calls.1 There are things only you can do for your business.
But taking customer calls and answering chats isn't one of them.

Our friendly virtual receptionists are here 24/7 to handle your customer service and to help you free up more time.

Source: 1 Arlington Research.
Virtual receptionist smiling

The top features of customer
support services.

  • 24/7 customer service

    Give your customers 24/7 professional support
    with a team of virtual receptionists.

  • Live chat answering

    We can answer chats on your website just like
    we do your calls.

  • Lead qualification

    Capture and qualify callers’ needs and convert more leads to customers.

  • Appointment booking

    Fill your calendar and take control of your schedule with secure appointment scheduling.

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Build customer loyalty.


of customers say a positive customer service experience increases the chances of them making another purchase.

Source: Arlington Research
Female receptionist with headset

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

The voice (and ears) of your business.

The best customer support service is the one that can handle the unique challenges of your business.

From lead qualification to live chat support, our friendly virtual receptionists combine expertise and empathy to give callers consistently professional service.

  • 1.Let's talk.

    Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage
    and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or email.

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You’re in good company.

Over the past twenty years, we've collaborated with numerous companies, and AnswerConnect distinctly stands out for its professionalism and dedication to service. AnswerConnect is extremely quick to answer, typically responding in under a minute, on average less than 30 seconds, and at times in less than 10 seconds!

Denis Malo
Autolog Gestion De La Production Inc

Ever since we've made the switch to AnswerConnect, everything is running much smoother. Their 24/7 call answering (at no additional charge btw) agents are very professional and caring. They follow the scripts we've set up really well and are quick and effective with the call. Creating the scripts was also such a breeze.

Sam Fard
Reptiles Express
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Real connection is a people thing.

We pledge to keep every customer interaction human. That means your callers will always receive a response from a friendly, human virtual receptionist.

Say goodbye to voicemail, and hello to more business.

Male receptionist


  • What does a customer support service include? arrow icon

    A customer support service provides professional, friendly virtual receptionists to your business. Our virtual receptionists can perform all the same tasks as you'd expect from in-house reception. This includes, but is not limited to:

  • What is the average wait time for my customers to receive a response? Arrow icon

    We aim to instantly connect your customers to a real person. We'll never send your callers to voicemail.

  • How do you get to know my business? Arrow icon

    We do what we do best — listen! During the onboarding process, we discuss your business model, business objectives and your customers. Best of all, with the AnswerConnect app, you can update your customer support service settings at any time.

  • Will my customers know they're talking to a third-party customer support service? Arrow icon

    No. We answer your calls just as you would following a customized script. Think of us as an extension of your team!

  • Can I listen to customer calls back? Arrow icon

    Yes. Through the AnswerConnect app, you can listen to your calls back, view call transcripts, check all your interactions, leave feedback, and so much more!

Can't find the answer to your question? Call us now: 800-700-8888 or email us at hello@answerconnect.com

See pricing.

Every plan comes with 24/7 coverage from a team of real people.


By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

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Choose your plan .

All plans include 24/7 live answering from real people.

  • Entry

    100 minutes

    $325 per month

    + $75.00 setup fee

    • Real people, 24/7
    • Basic scripting
    • CRM integrations
    • Desktop & mobile app
    Sign up

    $2.95 per additional minute

  • Best value badge

    300 minutes

    $425 per month

    No setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integration
    • Desktop & mobile app
    • Live chat support
    Sign up

    $2.75 per additional minute

  • Standard

    450 minutes

    $825 per month

    + $75.00 setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integration
    • Desktop & mobile app
    • Live chat support
    Sign up

    $2.75 per additional minute

|View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

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Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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