answering services.

Speak your caller's language and offer a
customized experience.

Plans & Pricing
Female receptionist

Enhance the call experience with bilingual receptionists.

Give your French-speaking callers professional support from a team of trained receptionists fluent in English and French.

Speak your callers’ language and offer customer service that goes above and beyond.

Female receptionist smiling

Powerful bilingual services to help you

  • 24/7 customer service

    Give your customers 24/7 professional support
    in any language.

  • Live chat answering

    We can engage your website visitors in French and English, just like your callers.

  • Lead qualification

    Capture and qualify leads using custom
    questions in French and English.

  • Appointment booking

    Take control of your calendar with secure appointment scheduling.

Aesthetic circlesAesthetic circlesAesthetic circles

Be there for every


of businesses say they’ve lost customers for not
providing multilingual support.1

Source: 1Intercom
Female receptionist

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

The voice (and ears) of your business.

The best bilingual answering service is the one that can handle the unique challenges of your business. Our
friendly receptionists are an extension of your team.

From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your
customers consistently professional service.

  • 1.Let's talk.

    Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or email.

Aesthetic blue arc
Aesthetic blue arc

You’re in good company.

Over the past twenty years, we've collaborated with numerous companies, and AnswerConnect distinctly stands out for its professionalism and dedication to service. Their agents not only receive training but also undergo periodic evaluations, ensuring consistent and gradual improvement in service quality.

Denis Malo
Autolog Gestion De La Production Inc

This company has exceptional customer service, and I would highly recommend them to support your business. Whenever we need changes to our procedures, they never hesitate to support our requests. A very well-run company.

Jodi Subel
Atlas Overhead Doors
Aesthetic blue arc

We answer just as you would.

We work with you to determine custom call-handling protocols in advance. So, regardless of whether the call comes in in English or French, we offer professional service every time.

Keep your front office open 24/7 to respond to every business inquiry.

Male receptionist


  • What is a bilingual answering service? Arrow icon

    A bilingual answering service is a B2B customer service solution in which virtual receptionists fluent in multiple languages answer calls on behalf of your business. In the case of our Canadian bilingual answering service, our receptionists speak English and Quebecois-French.

  • Can a bilingual answering service forward calls? Arrow icon

    Yes. Just like an in-house receptionist, we can route calls to specified members of your team. We work with you to identify the right person to route calls to for specific inquiries.

  • How can a bilingual answering service benefit me? Arrow icon

    Choosing a bilingual answering service means callers can get support in their language 24/7. And when you greet customers in their language, they feel most comfortable. That means a better customer experience, an improved reputation and more loyal customers.

  • Can I customize how you handle my calls? Arrow icon

    Yes. During onboarding, we work with you to develop custom call scripts that respond directly to your business goals. We handle your calls by following personalized scripts that you curate. You can edit your customizations at any time through the AnswerConnect App.

  • What industries can a bilingual answering service operate in? Arrow icon

    We have a suite of clients across many industries. Including but not limited to:

Can't find the answer to your question? Call us now: 800-700-8888 or email us at hello@answerconnect.com

See pricing.

Find the right plan for your business.


By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

Aesthetic arc

Choose your plan .

All plans include 24/7 live answering from real people.

  • Entry

    100 minutes

    $325 per month

    + $75.00 setup fee

    • Real people, 24/7
    • Basic scripting
    • CRM integrations
    • Desktop & mobile app
    Sign up

    $2.95 per additional minute

  • Best value badge

    300 minutes

    $425 per month

    No setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integration
    • Desktop & mobile app
    • Live chat support
    Sign up

    $2.75 per additional minute

  • Standard

    450 minutes

    $825 per month

    + $75.00 setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integration
    • Desktop & mobile app
    • Live chat support
    Sign up

    $2.75 per additional minute

|View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

Mindset book cover


Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

AnswerConnect customers have helped us plant

0 000 000 trees!Grow with us >