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Professional Virtual Receptionist Services.

Create your own virtual office with a Canada-based live receptionist team answering your calls 24/7.

Plans & Pricing
professional call handling service

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

Build brand loyalty with
a virtual office receptionist.

93%

of customers are likely to make repeat purchases with companies who offer excellent customer service.1

Our Canada-based virtual receptionists know every engagement is an opportunity to build on the loyalty customers have to your brand.

Source: 1HubSpot.
Lady receptionist looking into a monitor

Why use a virtual receptionist
service?

  • 24/7 customer service

    With a team of virtual receptionists supporting your business 24/7/365, customers can reach you, anytime.

  • Messages and voicemail

    Choose when we take messages and how we answer. Create custom scripts to match your business goals and take control of your call intake.

  • Call forwarding and routing

    We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.

  • Lead generation and qualification

    Not all opportunities are created equal. Sort the wheat from the chaff with lead qualification and focus on converting the best leads.

  • Appointment booking

    Use our online booking platform Setmore or your own online calendar and help callers book appointments with ease.

  • Industry-specific expertise

    With specialist training tailored to your industry our virtual receptionists give a professional response every time.

  • Canadian Business number

    Get a secure business line for your business. Keep your work and personal life separate with a dedicated business phone number.

  • View every interaction, Anywhere

    Log into your Client Web Access account to view messages, see your usage, and adjust your account settings Anywhere.

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The voice of your business.

The best virtual receptionist service is the one that can handle the unique challenges of your business.
Our friendly receptionists are an extension of your firm.

From lead qualification to 24/7 Live ChatSupport, they combine expertise, efficiency and empathy to give your customers consistently professional service.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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Trustpilot logo

AnswerConnect has been amazing for us. The service is incredible and the client login dashboard really helps us understand where we can improve our service to clients

Perry Power

Very useful service - easy to communicate with and set up scripts for call handling. They form a very useful part of the front-end of our business and definitely help us convert more enquiries into clients.

Russ Dyble

Really easy to set up, customised to my business needs and regular check ins with an account manager. Would definitely recommend to anyone looking for this type of service.

Leanne Scaletta

We have been with answer connect for about 6 months now, and I am very pleased with there staffs call handling abilities, along with the quickness they are able to adjust to changes in our script.

Jason Santa Lucia

This has been the best decision our company made with regards to a call center service. The team is extremely professional, great customer service and very easy to work with.

Janet Langrehr

AnswerConnect has been awesome to work with. They have been very helpful and knowledgable when setting up our call script and were able to quickly help us get integrated to our internal CRM application.

Daron Zwink

The answer connect set up process was great. They offer so many features and my agent, Tressa worked really hard to go step by step with me in creating scripting and processes for our phone calls.

Shana Kotsiris

Answer Connect is very professional and thorough. Their "back office" is very functional and interactive allowing one to "tweak" call handling and scripts.First impression is A+!

Rod Yarger

Our on-boarding experience with AnswerConnect was seamless. The support they have provided since we started has been perfect. We are quite pleased with the decisions to work with them.

Scott Snider

Answer Connect is extremely responsive, and they've been able to tackle any problem that we ask them to so far. I'm very happy to have them answering our firm's after hours calls.

Emily

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FAQs.

  • What is a virtual receptionist?Arrow icon

    A virtual receptionist is a real person who answers calls on behalf of your business. Virtual receptionists essentially act as an in-office receptionist would.

  • How can a virtual receptionist service help me?Arrow icon

    By outsourcing your support duties to a team of virtual receptionists, you can also offer 24/7 support to customers.

  • Are you a Canada-based virtual receptionist service?Arrow icon

    Our receptionists are based across Canada.

  • Do you provide virtual receptionist services for small businesses? Arrow icon

    Yes. Our virtual customer support team specializes in providing services to small businesses across industries, including legal, healthcare, franchise and many more.

  • How do I receive my messages? Arrow icon

    Your account comes with free access to your own AnswerConnect portal. From your portal, you can view all your calls, appointments and messages. You can also update your status based on availability and enjoy instant messaging with your colleagues.

Can't find the answer to your question? Call us now: 800-700-8888

Learning, Sharing & Giving Back.

These are the core values of AnswerConnect. Here is a book we think you might like.

No one is too small to make a difference

Mindset

Carol Dweck

Our success is shaped not only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

AnswerConnect customers have helped us plant

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