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Healthcare Answering Service Canada.

Round-the-clock medical answering services.

Plans & Pricing
Telephone Answering Service for the Healthcare Industry

Answering Services for
the Healthcare Clinics.

  • 24/7 medical reception

    Ensure every patient receives the same warm, professional response with an affordable healthcare answering service.

  • Urgent call handling

    Choose the best urgent call handling procedure for your practice and never miss an emergency.

  • Out-of-hours medical reception

    Your virtual medical receptionists follow your chosen call flow, provide information, and securely record patient messages, 24/7.

  • Client Web Access

    Your online portal for all things AnswerConnect. Review messages, see call data, or adjust your script, Anywhere.

  • Email and chat

    Add email and live chat support to your healthcare answering service to engage on-site visitors and offer 24/7 email support.

  • Appointments

    Enjoy free access to our appointment scheduling app, Setmore, or sync with the calendar of your choice.

Aesthetic circle

Care starts the moment patients make contact.

The healthcare industry can be a challenging environment. Every call to your practice, clinic or care home must be handled securely with the utmost empathy.

Give your patients the connection that comes with talking to a real person and maintain the quality care they expect.

Trustpilot logo

AnswerConnect has been amazing for us. The service is incredible and the client login dashboard really helps us understand where we can improve our service to clients

Perry Power

Very useful service - easy to communicate with and set up scripts for call handling. They form a very useful part of the front-end of our business and definitely help us convert more enquiries into clients.

Russ Dyble

Really easy to set up, customised to my business needs and regular check ins with an account manager. Would definitely recommend to anyone looking for this type of service.

Leanne Scaletta

We have been with answer connect for about 6 months now, and I am very pleased with there staffs call handling abilities, along with the quickness they are able to adjust to changes in our script.

Jason Santa Lucia

This has been the best decision our company made with regards to a call center service. The team is extremely professional, great customer service and very easy to work with.

Janet Langrehr

AnswerConnect has been awesome to work with. They have been very helpful and knowledgable when setting up our call script and were able to quickly help us get integrated to our internal CRM application.

Daron Zwink

The answer connect set up process was great. They offer so many features and my agent, Tressa worked really hard to go step by step with me in creating scripting and processes for our phone calls.

Shana Kotsiris

Answer Connect is very professional and thorough. Their "back office" is very functional and interactive allowing one to "tweak" call handling and scripts.First impression is A+!

Rod Yarger

Our on-boarding experience with AnswerConnect was seamless. The support they have provided since we started has been perfect. We are quite pleased with the decisions to work with them.

Scott Snider

Answer Connect is extremely responsive, and they've been able to tackle any problem that we ask them to so far. I'm very happy to have them answering our firm's after hours calls.

Emily

  • Medical and dental practice

    Doctors and dentists trust us to provide affordable answering service coverage for their practice. Already have an in-house medical reception team? Our overflow and out-of-hours services identify everything from routine questions to emergencies 24/7.

  • Private hospitals, care homes, clinics

    Whether you're a private hospital, care home, clinic, give every caller a friendly, professional reply with your own virtual receptionist. Our medical answering service strives to keep your phone lines clear and your patients' data secure.

  • Medical receptionists

    Our customer experience associates are specially trained in healthcare answering. From physician-specific call-transfers to appointment-setting via your approved scheduling app, we tailor the service to your needs.

  • Health insurance

    Drive membership acquisition and increase retention with a health insurance answering service. Our virtual receptionists gather caller-information and website visitors to them into satisfied plan members.

Aesthetic circle

Your live answering solution.

Our virtual receptionists are an extension of your business. They use your script, speak your language, and understand your business goals, to give callers consistently on-brand service.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

Aesthetic circle

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

Grow your business today.

Plans & Pricing
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