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How can an inbound call centre help you increase ROI?
You put in valuable time, skill, and resources to attract leads. So when they call, it’s important
you answer.
With an inbound call centre, professional virtual receptionists handle your customer service 24/7. This means leads will never reach voicemail, and will always speak to a real person.
The top features of an inbound call centre.
24/7 customer service
Give your customers 24/7 professional support with a team of virtual receptionists.
Lead qualification
Capture and qualify callers’ needs and convert more leads to customers.
Live chat answering
We can answer chats on your website just like we do your calls.
Appointment scheduling
Fill your calendar and take control of your schedule with secure appointment scheduling.
Great customer service is a people thing.
4/5
People prefer to speak to a human by phone, rather than deal with a chatbot, email, or voice recording.
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers
for a personalized experience.![Manage calls]()
Manage your calls
Busy? Have an important meeting?
We've got you covered.
The voice (and ears) of your business.
The best inbound call centre is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.
From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your customers consistently professional service.
1.Let's talk.
Tell us about your business, your customers and your goals. We work with you to create call
flows to give your clients the best experience.2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of every customer interaction via our app, SMS, or email.
Extra hours = extra business.
When you operate beyond your usual working hours, you're open to more opportunities. With an inbound call centre, professional virtual receptionists work 24/7 to answer your every call.
Clock out after a busy day, enjoy your work-free weekends and relax on vacation knowing your callers are still being supported.
Plans and Pricing
FAQs.
What is an inbound call centre?
![Arrow icon]()
An inbound call centre is a service that helps your business handle incoming calls and chats. Professional, virtual receptionists work 24/7 to answer your calls as they come in. They also provide live chat services, appointment scheduling, and so much more.
What is the difference between an inbound and outbound call centre?
![Arrow icon]()
An inbound call centre captures your incoming calls, providing exceptional customer support. Whereas an outbound call centre makes calls on behalf of your business.
How can an inbound call centre help me?
![Arrow icon]()
An inbound call centre can help your business by ensuring you never miss a call. This will help grow your business while giving you valuable time back. Not to mention, you’ll be providing every caller with exceptional service 24/7.
How do you handle my inbound calls?
![Arrow icon]()
We handle your calls just as you would. By following a customized script created by you, our team of professional receptionists provide an on-brand, effective service to all your callers.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at hello@answerconnect.com
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