Grow Your Business with a
Long Island Answering Service.

Long Island businesses come to AnswerConnect when they want to provide 24x7 customer service by telephone, email, and chat. In Brooklyn and Queens, as well as Nassau and Suffolk Counties, our live answering service helps businesses grow.

Whether you need reliable, accurate messages, order management, or appointment-setting. we've got your business covered. We work with businesses in technology and engineering, tourism, and real estate. Doctors, lawyers, bankers -professionals of all kinds benefit from a good answering service.

Benefits of Live Answering Service.

• Maximized Marketing

  A 24-hour live telephone answering service makes it easy for you to qualify and capture leads.

• Save Money

  Class A office space in Nassau and Suffolk counties rents for more than $30 per square foot per year. A virtual receptionist doesn't take up valuable space in your office, and our plans are much more affordable than the $22,000 average salary for a Long Island receptionist. With live answering, you only pay for the phone minutes you need.

• Get Excellent Customer Service

  Today's customers want to be able to get ahold of your business on their schedule. They want to use their preferred technology, whether it's phone, email, or webchat. AnswerConnect's virtual receptionists can handle your inbound contacts no matter when or how they arrive.

• Concentrate on Growth

  Providing your own customer service can pull your attention away from long-term strategy. Leave the live answering to us so you can focus on growing your business.

A Distributed Model Works Anywhere.

We're more than a local live answering service provider. Our distributed model means we help thousands of businesses, on Long Island, elsewhere in the New York region, and across the country, to work wherever they are.

Why would your Long Island business want to work with a distributed phone answering service?

• Access

  Log into and manage your account anytime through our online Client Web Access portal. Get your messages, pay your bill, make adjustments to your script, or add a new employee's contact info. The new information shows up for our associates right away.

• Flexibility

  Our friendly, professional receptionists live and work in every time zone in the continental U.S. We're ready to take calls, emails, and chats from your customers and vendors in New York City, the Midwest, the West Coast, or anywhere else. Need after hours and weekend support? We operate around the clock.

• Dependability

  A local answering service can get knocked offline by the same winter storm or emergency that affects your business. Our receptionists live and work in several states, in different regions and time zones. That makes our service more stable and reliable than any single call center.

• Se Habla Español

  In a diverse region like Long Island, Spanish language customer service is a must. Our Spanish-English bilingual associates are ready to help your callers and convert them to customers.

Long Island Business Resources.

Add 24x7 live answering service to your business toolkit. Here are some resources for getting all the information you need to grow on Long Island:

• Since 1926, the Long Island Association has worked to strengthen the Long Island business community and promote growth.
• The Long Island Business Development Council helps businesses thrive, focusing on the East End.
• Long Island SCORE provides workshops, tools, and free advice to businesses on Long Island.
• Long Island Advancement of Small Business helps small businesses with advocacy and other resources.