Many AnswerConnect clients employ a dedicated front office staff that answers telephone calls from morning to evening. But when receptionists head out for the day, clients are dumped into voicemail oblivion until the next business day. In a world of multiple time zones and the internet's always on characteristics, today's entrepreneurs know that the businesses that answer after hours win.
We elevate customer care by providing exceptional service throughout the night, on weekends, and during holidays. Your clients reach a helpful, friendly person capable of meeting their needs instead of a cold voicemail box dead end that often leads to a subsequent call to your competition.
AnswerConnect partners with businesses 24 hours per day, 7 days per week, 365 days per year to act as an extension of your front office team. Calls are answered in the name of your business. During the account set-up process, you decide what words we use to greet customers. Simply forward your telephone number manually or set up auto-forwarding to begin each day when your office closes. Our experienced Business Support Associates will do the rest.
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