Professional pest control adapts in COVID-19 with virtual consultations via AnswerConnect App. Kristen Fercho has been with Mosquito Squad of… Continue Reading →
91% of customers who are unhappy will just leave without complaining. Your customers should sense that you’re happy to listen to them and render help.
What does an answering service do? This is asked a lot. The simplified version is that answering services provide businesses… Continue Reading →
If customer requests to bots were compiled, “I want to talk to an agent” would top the list. 70% of… Continue Reading →
Professional outdoor installation saves on overhead costs. Rick Popio was looking for a way to take his office anywhere. He… Continue Reading →
There are 30.2 million small businesses in America. With 60% of customers preferring to communicate by phone, small businesses receive… Continue Reading →
The Gulf coastline recently experienced the landfall of Hurricane Laura. Winds of up to 110 mph, combined with extensive rain… Continue Reading →
Believe it or not, 61% of B2B marketers send all leads directly to Sales. Sales then process all unfiltered leads,… Continue Reading →
Offer a Personalized Service Every Time. 77% of consumers have chosen, recommended, or paid more for a brand that provides… Continue Reading →
You cannot overlook the role that customer service plays in keeping your business running smoothly. To run your business, you… Continue Reading →
Welcome to Friday, everyone! Hannah here! Today I want to take a look at the #OpenWeStand movement started by GoDaddy… Continue Reading →
Your local business is part of the community. When a customer enters your store, you know their name without having… Continue Reading →