Plans & Pricing

Business tips, research, articles & more.

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Man on the phone providing assistance to a client.

How to improve call handling skills

It is said that if a person has a positive experience with a brand, they’ll tell one friend, but if they have a bad experience, they’ll tell three. And the first...

Hannah Cleve
Mar 19, 2021 5 min read

Creating Your On-Call Calendars

Answering services can be more than your after-hours handling assistant. It can provide live scheduling, call patching, live chat, lead generation, and on-call calendars. On-call calendars and scheduling are vital...

Hannah Cleve
Feb 5, 2021 2 min read

Client Highlights: Bin There Dump That

Al Cooper wanted to start a family business, and Bin There Dump That franchise allowed him to do just that. As the business continued to grow and the phone lines...

Hannah Cleve
Apr 16, 2021 2 min read

10 SEO tips for small business startups

Starting a small business is a huge venture, with website building/SEO being a #1 variable.

Hannah Cleve
Apr 9, 2021 7 min read

Capture more leads with Active Response and Custom Scripting

Ever heard of Active Response and Custom Scripting? The answer is most likely no. Generating and capturing leads is a top priority for most businesses. Warm leads in particular have...

Hannah Cleve
Mar 26, 2021 2 min read

What will work look like post-pandemic?

After nearly a year of “lock-down” and with vaccines arriving, companies are starting to consider what a return to the office will look like. Or, in many cases, if it...

Hannah Cleve
Mar 5, 2021 4 min read

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