Answering Services

Excellent 24/7/365 customer care and
order management services.

Plans & Pricing

From handbags and shoes to electronics and books, customers have many choices when it comes to what they purchase. Providing exceptional online customer care 24 hours per day, 7 days per week, 365 days per year sets you apart from competitors as much as your product selection, shipping times, and return policies.

  • e-Shopping Tools

    Our innovative Purchase to Call, Click to Call, and Register to Call tools assist you in capturing leads and winning sales - ultimately leading to better conversion rates.

  • Order Taking

    We assist your customers throughout the ordering process - answering questions and providing support with a focus on improving conversions.

  • Customer Support

    24/7/365 customer care via phone, web chat, and email that pleases customers and enhances conversions. We provide a full range of customer service functions and we are always open for business.

  • Web Chat

    We offer a complete web chat solution for e-commerce companies. The software is complimentary and easy to install in your current site. You reap the benefits and only pay for time spent working with customers.

AnswerConnect places a premium on outstanding customer care. We've grown our business year after year by demonstrating great customer care in each phone call, email, and web chat interaction. We carefully hire and then invest in employee retention - leveraging the experience of long-term employees for the benefit of our customers.

AnswerConnect partners with your e-commerce operation 24/7/365 to:
  • Reduce shopping cart abandonment
  • Increase sales
  • Grow average order size
  • Encourage return purchases
  • Elevate customer satisfaction through remarkable customer care
  • Capture and manage leads