24/7 property
management
answering services.

Providing tenants with a friendly,
professional voice.

Plans & Pricing
Smiling virtual receptionist touching headset

How a property management answering service can help.

We handle maintenance queries 24/7 so you can focus on other areas of your property.

Our virtual receptionists answer your calls, take messages and
book appointments to give you time off the phone.

82%

of real estate workers spend over 3 hours answering calls every single day.

Source: OnePoll
Male receptionist holding mic

The top features of an property management service.

  • 24/7 customer service

    Give your customers 24/7 professional support with a team of virtual receptionists.

  • Lead qualification

    Capture and qualify callers’ needs and convert more leads to customers.

  • Live chat answering

    We can answer chats on your website just like we do your calls.

  • Appointment booking

    Fill your calendar and take control of your schedule with secure appointment scheduling.

Aesthetic circlesAesthetic circlesAesthetic circles

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

The voice (and ears) of your business.

From call answering to property company to 24/7 live chat support, our receptionists combine expertise, efficiency and empathy to give your customers consistently professional service.

  • 1.Let’s talk.

    Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or email.

Aesthetic blue arcAesthetic blue arc

App features.

  • Mobile App

    See every new engagement.

    See every new message, track usage and follow up on the latest opportunities Anywhere.

  • Desktop Portal

    Manage your account.

    Manage your account, customise your scripts and update your plans, anytime.

  • Business Phone Number

    Separate your personal and business calls.

    Separate your personal and business calls with a personalized business line.

  • Live chat answering

    Convert passive visitors to active customers.

    Convert passive visitors to active customers and capture leads directly through your website with an easy to integrate live chat widget.

Answerconnect mobile app notificationsAnswerconnect portal desktop dashboardBusiness line id phone mockupChatsupport user interface
Aesthetic arc

You’re in good company.

Carolina one logo

Love AnswerConnect! My first call to ask questions was handled so professionally. Just finished onboard training with Crystal and we definitely made the right decision.

Philip Cheves
Carolina One Real Estate
Farell property logo

Good results and easy to manage the account. I have had consistently good and predictable results using Answer Connect for my real estate business.

Kevin Farell
Farell Properties LLC
Aesthetic blue arc

Emergency call routing.

Maintenance disasters, property crimes, and other emergencies need immediate attention.

Give your team instant messages and your tenants a quick
response with an answering service.

see plans
Female Talking on phone

Hear how we sound.

00:0400:00
You are listening to Emily!

To hear how we could answer your calls, enter your
details and call us for free.

To hear how we could answer your calls, call us for
free on the number below.

To hear how we could answer your calls, enter your
company name and call us for free.

By submitting this form you agree to our privacy policy.

We may email, text or call you to follow up. You can opt-out any time.

Demo Call

FAQs.

  • How does a property management answering service work?arrow

    First of all, we get to know your business. Then, a team of customer experience experts offer real-time responses to your calls and chats. You get instant notifications after each call so you can see details of your interactions.

  • How does a property management answering service keep information secure?arrow

    We protect your information at every step of the answering service process. You decide who receives what information we process and how you receive it. We can send your call messages via SMS, email or directly into your CRM via our secure integration.

  • What types of calls can a property management answering service handle?arrow

    We can handle everything you would expect from an in-house-receptionist including:

  • How much does a property management answering service cost? arrow

    We have a variety of pricing plans available. Our onboarding team can help you choose the right one to fit your
    business. Click here to see our pricing.

  • Can a property management answering service integrate with my current softwares? arrow

    Yes! We have a suite of softwares we integrate seamlessly with. If what you’re looking for isn’t there, we take requests to
    add it.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com

See pricing.

Find the right plan for your business.

By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

Aesthetic arc

Choose your plan .

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    200 minutes

    $350 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Basic scripting
    • CRM integrations
    • Desktop & mobile app
    Sign up

    $2.50 per additional minute

  • Best value badge
    Growth

    300 minutes

    $395 per month

    No setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

  • Standard

    400 minutes

    $575 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

|View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

No one is too small to make a difference

Mindset

Carol Dweck

Our success is shaped not only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

AnswerConnect customers have helped us plant

0 000 000 trees!Grow with us >