24-hour phone support
You may be all that's standing between your client and a prison sentence. With our answering service for criminal law attorneys, your clients will know they can always reach your office, 24/7/365. At the same time, we give you the ability to focus on your cases, not on your phone. Our virtual receptionists answer your phones around the clock and route the call or deliver the message according to your instructions.
With a professional answering service staffed by friendly virtual receptionists, you won't waste precious time on the phone. We help qualify your calls to answer the basic questions for you. Do they already have a lawyer? Are they a good fit for your practice? If so, we pass the call on to you, or take a detailed message. If not, you never need to worry about it. We keep the calls short to save you money, and help you focus on your arguments for court, not your phone calls.
As a criminal law attorney, you handle serious matters. Your clients' circumstances deserve to be treated with respect and compassion. Our friendly, professional virtual receptionists are trained to greet every caller with respect. We help you convey the gravity of every situation and reassure your clients that their case is in good hands, no matter when they call.
We serve as the receptionist for many attorneys, physicians, financial advisors, and other professionals. With all these clients, confidentiality is paramount, and none more so than a legal practice working with criminal cases. Our mission is to take care of your clients the way you would, and that includes protecting and respecting their privacy.
With AnswerConnect, you're never closed. Your clients will be able to reach your office day or night, weekday or weekend. Even on holidays.
We work with you to create the call flow that's best for your legal practice. We deliver the messages you need by email or text, according to your instructions.
Our virtual receptionists can route your calls to you, your partners, your assistant, or any member of your team. Just give us the criteria and we do the rest.
We offer free appointment-setting software with your account. Let us handle your schedule while you access it from your computer or mobile device, wherever you are.
Every attorney gets inquiries from would-be clients who don't fit the speciality of the practice. Our criminal law answering service is there to filter out the callers who don't need a criminal law attorney.
If you have clients who are more comfortable speaking Spanish, we can accommodate them. Our bilingual teams are available to take your calls either by default or as-needed.
With our online portal, Client Web Access, your call data, usage, messages, and invoices are always available. You can review the information in CWA or export it to a spreadsheet.
As a criminal law attorney, you're on the go between your office and the courthouse. With our mobile apps for iOS and Android, you can get your messages and manage your account from anywhere.