24/7 medical office answering service.
Connect with every patient around the
clock with a medical office phone
answering service.
What is an answering service for medical offices?
An answering service for medical centers is a service in which a team of live receptionists answer calls on behalf of your practice.
We can take your calls 24/7 to help you capture more leads, screen patients, book appointments, and keep an organized schedule.
The top features of a medical office answering service.
24/7 customer service
Give patients professional support from a team of virtual receptionists, 24 hours a day.
Live chat answering
We can answer chats on your website just like we do your calls.
Lead qualification
Capture and qualify callers’ needs and convert more leads to customers.
Appointment booking
Book more appointments and grow with secure appointment scheduling.
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers for a personalized experience.
![Manage calls]()
Manage your calls
Busy? Have an important meeting? We've got you covered.
The voice (and ears) of your practice.
The best medical answering service is the one that can handle the unique challenges of your practice. Our friendly receptionists are an extension of your medical office.
From lead qualification to live chat support, they combine expertise, efficiency and empathy to support your patients 24/7.
1.Let's talk.
Tell us about your business, your patients and your goals. We work with you to create call flows to give your patients the best experience.
2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and patients, 24/7.
3.Stay up-to-date Anywhere.
See details of every customer interaction via our app, SMS, or
email.
App features.
No fixed
contracts.
We know that some months are busier than others, so we don’t
lock you into long contracts. Book a free consultation today to
find out more.
You’re in good company.
“AnswerConnect has been vital in the growth of my dental practice as they have been able to schedule new patients on the first phone they make. I would recommend this service without hesitation to anyone.
“AnswerConnect is more than an Answering Service - they are truly a business saver! In 8 days they have taken 61 phone calls, scheduled appointments on my Outlook calendar, taken messages and their accuracy is AMAZING!Thanks AnswerConnect! You are the best employee I have ever hired!
Hear how we sound.
00:0400:00
To hear how we could answer your calls, enter your
details and call us for free.
To hear how we could answer your calls, call us for
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We may email, text or call you to follow up. You can opt-out any time.
FAQs.
How long does it take to set up a medical support service?
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It can take anywhere between twenty minutes to 24 hours, depending on the features you want. Sign up today to start seeing the benefits of our service tomorrow.
What are the recurring charges?
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Our plans are a set amount per month based on the number of minutes you require. If you exceed your minutes, we'll charge you an overage fee per minute. the overage varies based on your plan. Don't worry if you exceed your plan minutes, you can upgrade or downgrade your plan every month at no extra cost.
How often will I receive an answering service invoice, and how will I know how many minutes I’ve used?
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We send you an invoice every month. Plus, you can check your usage at any time by logging into your online web portal and clicking on the Reports tab. You can also call or email us to talk about your plan.
Are you a HIPAA-compliant answering service?
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Yes, you will find a HIPAA-compliant option in your online portal should you need to send messages including sensitive health and medical information.
Why should I hire a medical answering service instead of a call center or in-house staff?
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Hiring your own in-house team is an option, but it also tends to be more expensive than an answering service. You also have to account for holidays, sick days, and other interruptions to service. Likewise, hiring a fixed-location call center leaves your service vulnerable to power outages and other disruptions. Our receptionists work in a distributed model, ensuring your service is protected from localized power outages and other disruptions.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com
See pricing.
Find the right plan for your business.
By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.
Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
Mindset
Carol DweckOur success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
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