24/7 commercial real estate customer service
At AnswerConnect, we know you spend countless hours managing your property and that filling vacant spots quickly is one of your top prerogatives. We also understand that your time is valuable, and cannot always be used to answer phones, take messages, and schedule viewings.
Answering the phone every time it rings is difficult - if not outright impossible. From leaky faucets and cold showers to gas leaks and lockouts, warranties and medical dispatch, AnswerConnect's skillful Business Support Associates aid many types of property management ventures:
Our knowledgeable Business Support Associates dispatch service vendors, answer tenant inquiries, and help potential tenants schedule viewings. We can also serve as your maintenance hotline 24/7/365; tenants submit service requests and you decide what happens next.
With so much to do and so little time in each day, it makes sense to have an extra set of hands on board, all day, every day. Our trained Business Support Associates guide your clients through prequalification, saving time on your end. We'll also schedule appointments and viewings, so you can fill your units as quickly as possible.
Our goal is to help you work smarter. From leasing inquiries to maintenance requests, our capable 24/7/365 live answer telephone support and call escalation procedures increase your efficiency without sacrificing service.
Assisted Living, Independent Living, Alzheimer's Care, and Nursing or Rehab centers need specialized support systems. From emergency dispatch for your residents to unique service offerings for your essential employees, we'll loosen up the time that you spend on administrative duties, so you can focus on the management of your facility instead of answering phones.
While it would be expensive and impractical to keep your office open 24 hours per day, seven days per week, and to hire a reception staff to answer calls and take messages around-the-clock, it's also important that business isn't lost because you can't be there. AnswerConnect Business Support Associates answer telephone calls 24/7/365 - so that potential lead capture won't be missed, appointments can be scheduled, and dispatch can get sent out. It's like your office never closed at all.
Our trained Business Support Associates help you deal with related call-in situations.
Accuracy and efficiency are high priorities. We see ourselves as an extension of your company, so you can depend on quality, personalized, and friendly service--just the way you'd want it.